LIVE CHAT: CLOSED
LIVE CHAT: OPEN
Login
See All Results
Contact Us
More ➝
Send
Choose a topic
We think this will help:
Contact Squarespace Help
Still need to contact us?
Real-time conversation and immediate answers.
Live Chat
Monday to Friday
4am to 8pm Eastern Time
Send us a message and read our answer when it’s convenient for you.
Email
Contact us by email to get help with this topic.
24 hours a day
7 days a week
Log into Squarespace
Contact Us
Regresar
Esta guía no está disponible en español. Serás dirigido a la versión en inglés en 5 segundos.
Watch Video
Por favor, ten en cuenta que este departamento solo ofrece soporte en inglés
Log in for faster support
Log in
Continue as Guest
Recover Account
BOOK NOW
Schedule an appointment to speak to one of our Onboarding Specialists.
We currently offer live chat support in English only.
To start a live chat, please temporarily change your site's language to English by following
these steps.
EMAIL SUPPORT IN SPANISH
CHAT IN ENGLISH
Squarespace 5 Help
For questions about the legacy Squarespace 5 platform, please visit its Help Center:
Back
Regain access to your account
If you’ve tried to
recover your Squarespace account and still can’t access it, we’re here to help. Please enter as much information as you can, but if you’re not sure about specific details, provide your best guess.
Before you begin:
• Did you already try to recover your account through the login page? We’ll ask you to try that first if you haven’t yet.
• For your security, we’ll only provide account details to the account holder.
• For help recovering a (Google) G Suite account, contact us here.
Email address where we can contact you.
What situation led to the trouble accessing your account?
URLs of any websites connected to the account. Enter as many domains as possible.
Please attach a government-issued ID such as a driver’s license, passport, military ID, or permanent resident card.
Request Account Access
Request a Refund
Hear back in 2 business days.
If you have a tax exemption certificate, attach it here. .pdf, .png, .jpeg file formats are accepted.
Use this form to submit a request about exemption from sales tax collected for Squarespace payments.
Enter the details of your request here. If you’re not based in a country or state where we collect taxes, and you believe we shouldn’t collect taxes from you, please explain.
If you have feedback about how we collect sales tax, submit it here.
Your feedback helps make Squarespace better, and we review every request we receive. Please note that we can't reply individually, but we’ll contact you if we need more details.
General sales tax feedback
Request an exemption from sales tax
Upload a screenshot of the issue you’re having, or the site content you'd like to modify, so we can help you more quickly. Learn how to take a screenshot here:
http://sqsp.link/w5Jigj skip
https://support.squarespace.com/hc/en-us/requests/new#choose-topic