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Squarespace 5 Help
For questions about the legacy Squarespace 5 platform, please visit its Help Center:
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Upload a screenshot of the issue you’re having, or the site content you'd like to modify, so we can help you more quickly. Learn how to take a screenshot here:
http://sqsp.link/w5Jigj #
#
Squarespace Scheduling and Acuity Scheduling have merged Help Centers. If you're coming from the Acuity Help Center, you'll find the help you need here. All guides about Squarespace Scheduling also apply to Acuity; the handful of features that are different are clearly marked.
#
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Please use this form to submit a request regarding a deceased Squarespace customer’s site. Our deepest condolences go out to you and your family during this time, and we appreciate your patience as we work through your request.
Due to privacy concerns and restrictions, we unfortunately can't provide you with administrative control of the site. However, if an immediate family member or legal representative completes the form below, we may be able to grant Billing permissions so the site can remain active or cancel any active subscriptions.
Note that Billing permissions don't include the ability to edit the site's content. You can read more about this
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A note regarding Squarespace 5 sites:
Squarespace 5, our legacy platform, doesn't allow permissions to be edited. However, we can cancel or remove the site.
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• An image of the deceased person’s obituary, death certificate, and/or other documents.
• Any additional documents, such as Legal Representation documentation.
{
"top::memberareas:billingsignup":"New Release Team (Chat)",
"top::memberareas:creatingmemberareas":"New Release Team (Chat)",
"top::memberareas:managingmemberareas":"New Release Team (Chat)",
"top::media:video-storage":"New Release Team (Chat)"
}
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