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G Suite pricing, billing, and invoices

You can manage billing and payments for G Suite by Google directly through your Squarespace account. We charge the same card you use to pay for your site. This guide covers information you should know about billing for G Suite and what to do if things go wrong.

Pricing 

Note: Google recently changed the pricing of G Suite plans. If you’re an existing G Suite customer, these prices may not match what you see in your Billing panel or previous invoices. We’ll send an email alerting you when the new prices will take effect for your account. To learn more about this change, read Google’s update.

Annual plan

  • $72 / €62.40 / £55.20 / A$100.80 per user/email address plus tax if applicable
  • Billed annually directly through Squarespace
  • Prorated pricing (for example, if you add an email address halfway through your annual billing cycle, you’ll only be charged half the fee for the first payment)
  • G Suite Basic

Monthly plan

  • $6 / €5.20 / £4.60 / A$8.40 per user/email address plus tax if applicable
  • Billed monthly directly through Squarespace
  • Prorated pricing (for example, if you add an email address in the middle of your monthly billing cycle, you’ll only be charged half the fee for the first month)
  • G Suite Basic
Note: It's not possible to switch to a different G Suite billing cycle after creating your account. For example, if you create an annual plan, you can't change it to monthly later, and vice versa.

Free year offer

Customers who upgrade to the Business or Commerce plan can receive a free year of G Suite.

Tax

Your G Suite purchase may be subject to state and local sales taxes. If your account is subject to tax, you’ll see it added at checkout. To learn more, visit our guides on taxes in the United States, European Union, or Australia.

About the G Suite Basic plan

All G Suite accounts purchased through Squarespace are on G Suite's Basic plan. G Suite's Basic plan includes these features:

  • Business email with Gmail
  • Google Calendar
  • Google Drive
  • Google Docs
  • Google Hangouts
  • Other collaborative office products

To use a different G Suite plan, sign up through Google directly instead of Squarespace's integration.

Separate billing subscription from your website

Billing for G Suite is separate from site subscriptions and Squarespace Domains. If you cancel your site subscription or let it expire, we won’t turn off auto-renew for your G Suite account and you can continue using it.

We won't turn off auto-renew for your G Suite account if you cancel your Squarespace Domain or let it expire, but your G Suite account won't work without an active domain with MX records. If you transfer your domain away from Squarespace, you can continue managing G Suite through Squarespace or cancel it to transfer the account to Google.

Review subscription details and invoices

Review your G Suite subscription in the Billing & Account panel.

Review invoices in the Invoices panel. If you have multiple G Suite users, the G Suite fee appears as a lump sum. For example, if you have two users and are on the monthly plan for G Suite, the line item will be $12.

Refund policy

Refund eligibility depends on your G Suite plan. To learn more about refunds, visit Refund policies.

Auto-renew

To prevent service interruptions, all G Suite accounts are set to renew automatically by default. With this feature enabled, you don't need to take any further action to renew your subscription, as long as the credit card you have on file with us is valid.

You can see the renewal date for your G Suite account in the Billing & Account panel. When you're actually charged depends on your billing plan:

  • Monthly: You’ll be charged on the listed renewal date.
  • Annual: You’ll be charged 15 days before your renewal date. We’ll send an email reminder 30 days before your renewal date to give you time to update your credit card information or to disable the renewal. 

Your plan will renew on the same billing cycle you signed up for, either monthly or annual. It's not possible to switch your billing cycle.

Note: If you sign up for an annual plan but don’t log in and accept G Suite’s Terms of Service, the Auto-renew option appears faded in your G Suite Billing panel and you won’t be able to enable it. When you accept G Suite’s Terms of Service, Auto-renew will automatically enable and you can disable it if necessary.

Disable auto-renew

To disable auto-renew:

  1. In the Home Menu, click Settings, then click Email & G Suite.
  2. Click Billing & Account.
  3. Uncheck Auto-renew.

When your billing cycle ends, your G Suite email will be suspended. After 40 days, it will be disconnected from your site and transferred to Google. For steps on cancelling and transferring your G Suite account to Google immediately, visit Cancelling your G Suite account.

If we can’t charge your card

If we can’t authorize the renewal charge, your G Suite account will be past due. We’ll try to charge the credit card on file several times over the next 15 days. You can update your card at any time during this grace period to manually push a charge:

  • Annual G Suite accounts - In the Home Menu, click Settings, then click Email & G Suite. Click the Renew G Suite button, then follow the prompts to update your billing credit card.
  • Monthly G Suite accounts - In the Home Menu, click Settings, then click Billing & Account. Follow the steps to update your billing credit card.

If we still can’t authorize the card after 15 days, your G Suite account will be suspended.

Tip: To keep your G Suite account active, always keep your billing credit card up to date.

Reactivate a suspended account

If your G Suite is suspended, you'll lose access to your email inboxes and other G Suite features. You’ll then have 40 days to reactivate your G Suite account before it’s completely cancelled in Squarespace and transferred to Google.

  1. Ensure your billing credit card is up to date.
  2. In the Home Menu, click Settings, then click Email & G Suite.
  3. Click Reactivate Account.
  4. Verify the payment information and terms, then click Renew G Suite.

When a G Suite account is suspended the Reactivate Account button appears.

Reseller access and API access

By default, your G Suite account includes reseller and API access. These permissions allow Squarespace to see your account details for billing and support purposes. If you disable access to either one, Squarespace can't offer billing support, and your account will transfer to Google on its renewal date.

To avoid this, ensure that both are always enabled within your G Suite account.

To enable reseller access:

  1. Log into your G Suite Admin console.
  2. Click Company Profile, then click Profile.
  3. Ensure the Reseller Access box is checked.
  4. Click Save changes.

To enable API access:

  1. Log into your G Suite Admin console.
  2. Click Security, then API reference.
  3. Ensure the Enable API access box is checked.
  4. Click Save changes.
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G Suite pricing, billing, and invoices