This guide will walk you through signing up for G Suite through your Squarespace site. For general information about our partnership, visit G Suite and Squarespace overview.
Before you begin
Check if you qualify
To sign up for G Suite from your Squarespace website:
- You must have a trial site, paid site, or parking page on Squarespace 7. G Suite isn’t available on Squarespace 5 sites.
- You must have at least one custom domain connected and pointing to your site. You can use a Squarespace domain or a third-party domain.
- You must reside in a country listed in the country drop-down menu in the signup form.
- Your domain can't have an existing G Suite or legacy Google Apps account. This includes inactive or expired accounts.
- You can't have another domain on your site connected to G Suite. All Squarespace plans are allowed one G Suite account per site.
Note: The G Suite integration is best suited for those who don’t have email for their domain yet and is only available to new G Suite accounts. If you signed up for G Suite through Google or another reseller, it isn’t possible to link it to your Squarespace site. You’ll continue paying for and accessing your account through Google directly. If you already have an email account through a different third-party provider, you can migrate to G Suite through Squarespace, but note that this requires some extra coordination with your email host.
Check your site's setup
- Check your primary domain. The domain you choose for G Suite must be set as your primary domain.
- Check your homepage. Your homepage must be enabled and not hidden behind a page password.
- Remove any site-wide password. You can re-add it after your G Suite setup is complete.
- If you're using a Squarespace Domain for your G Suite account, ensure that you've verified your domain ownership and that the domain is active.
Pick a domain
You can only register one G Suite account per Squarespace site, even if you have multiple custom domains. Set the domain you want to use for G Suite as your primary domain.
Step 1 - Sign up
- In the Home Menu, click Settings, and then click Email & G Suite. If you're using a parking page, click Email in the Home Menu.
- Select the Monthly or Annual billing plan. It's not possible to switch to a different G Suite billing plan after creating your account.
- In the Create Account panel, complete the required fields, ensuring your username follows Google's name and password guidelines. Under Contact Information, replace email@example.com with an email address you already use. If your country doesn't use a Postal Code, leave this field blank.
Note: The address used to replace firstname.lastname@example.org in the Contact Information field should be your current email address, like your personal email, not the new email address you're creating. Enter the email address you'd like to register with G Suite under Username and Domain. For more help, visit Troubleshooting G Suite.
- Click Continue.
- Review the order summary that appears.
- Click Purchase.
- A Purchase Receipt will appear confirming the account creation. Click Done to close it and continue setup.
The email address you just created has Administrator permissions in G Suite. To learn more about the Administrator role, visit Google's documentation.
Note: After completing Step 1, you'll see an error message in Squarespace that says Google couldn't verify domain. The error message should go away after you complete Step 3 in this guide. If you continue to see it, visit Troubleshooting G Suite.
Step 2 - Receive a temporary password at your current email address
- Check your current email address you entered when signing up for G Suite. We’ll send you an email with a temporary password for your G Suite account. In the email, click the Log into Email link.
- If you don’t receive this email, first check your Spam folder.
- If you don't find the email in your Spam folder, return to the Email & G Suite panel in your Squarespace site, click the user you created, and then click Send Invitation or Reset Password.
Step 3 - Complete setup in G Suite
- Log in using the temporary password and the new email address you created. If you’re already logged into another G Suite or Gmail account, you’ll first choose Add account and then log in.
- Review G Suite's Terms of Service and click Accept.
- Create a new password for your account to replace the temporary one, and click Change Password.
- Review G Suite's supplemental Terms of Service and click Accept Terms of Service.
- You'll be taken to your new G Suite inbox.
Note: If you’re not taken directly to an inbox, are asked to verify your domain, or if you see a message that says your email addresses aren't set up, visit Troubleshooting G Suite.
I see an unfamiliar owner on my domain
If you're using Google Search Console or Google Analytics on your site and complete G Suite signup with the same domain, you may see email@example.com listed as one of the owners of your domain.
This is normal, as Squarespace uses that email address to automatically verify your domain with G Suite on your behalf when you sign up. There isn't an option to remove or unverify that email, but this won't affect your G Suite, Analytics, or Search Console accounts.
Step 4 - Setting up MX records
G Suite requires Mail Exchange (MX) records to send from and receive email to your inbox. The steps you’ll take to add these records depends on whether the domain you use for G Suite is a Squarespace Domain or a third-party domain.
If you create a G Suite account using a Squarespace Domain, the MX records generate in your domain’s DNS settings automatically. To ensure the records have generated, visit Adding G Suite MX records.
If you registered your domain through a third party like GoDaddy or 1&1, you’ll receive an email with instructions on how to add MX records to your domain's DNS settings. This step is required to receive email at your G Suite email addresses.
Note: Your MX records may take up to 72 hours to fully resolve and direct email to your new address. To avoid a longer wait, ensure that your domain is fully connected to Squarespace before adding MX records.
After completing these steps, you’ve successfully signed up for G Suite. You now have an email address for your custom domain. From here, you can: