Changing your account email address

Last updated December 12, 2024

When you create your Squarespace account, you choose a login email address and password. Keep in mind, a valid account email address is required per our Terms of Service. This guide explains how to change your email address while logged in.

If you're not able to log in and aren't sure what email address you used, visit Recovering your account email address.

Note

Keeping a valid email address on file ensures you receive important notifications about your account and replies from Customer Support. We recommend using an email address you regularly access.

Before you begin

  • To transfer ownership of a site to a different account, follow the steps in Changing site ownership.
  • To use an email address that’s already associated with another account, invite that address as a contributor. If you try to change your email address to one that's already in use, you'll see an error message.
  • If you created an account that doesn't have any subscriptions and you'd like to use that email address for a different account, delete the account you no longer want.
  • To log in through Apple, Facebook, or Google instead of using an email address and password, visit Changing how you log into Squarespace.
  • If you have a custom email address for your domain (such as Google Workspace), don’t use your custom email address as your account email address. If you forget the password for both accounts, you could get locked out of Squarespace.

Change your account email address

When you change your account email address, it changes the email address you use to log in for all sites connected to the account. If you're a Squarespace Circle member, changing your account email address also updates your Circle login information.

To change your account email address: 

  1. Click this link to open your account & security settings. If you're not already logged in, you'll be prompted to do so first.
  2. Click Change Email Address. You can do this even if you see a warning that says "Email needs to be verified."

Note

If you usually log in through a social account, you won’t see the option to update your Squarespace account email address. Instead, update the email address through your social account.

  1. Enter your account password.
  2. Enter your new email address twice.
  3. Click Save.
  4. You’ll receive a verification email at the new address from no-reply@squarespace.com. Click the link in the email to confirm your email as a valid address.

Update your form storage email address

Updating your account email address doesn't change where you receive form block submissions. ‌ Manually update any forms on your site to send submissions to the correct email address.

To learn more, visit Managing form and newsletter storage.

If you’re locked out of your account

If you forgot the email address associated with your Squarespace account, visit Recovering your account email address.

After recovering your account email address and logging in, you can follow the steps to change your account email address.

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Changing your account email address