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Signing up for G Suite

This guide will walk you through signing up for G Suite by Google from your Squarespace site.

Before you begin

Visit G Suite and Squarespace overview for general information about our partnership.

Check if you qualify

To sign up for G Suite from your Squarespace website:

  • You must have a trial site, paid site, or parking page on Squarespace 7. G Suite isn’t available on Squarespace 5 sites.
  • You must have at least one custom domain connected and pointing to your site. You can use a Squarespace domain or a third-party domain.
  • You must reside in a country listed in the drop-down menu in the signup form.
  • Your domain can't be connected to an existing G Suite or legacy Google Apps account.
  • You can't have another domain on your site connected to G Suite. All Squarespace plans are allowed one G Suite account per site.
Note: The G Suite integration is suited for those who don’t have email for their domain yet and is only available to new G Suite accounts. If you have G Suite through Google or another reseller, it isn’t possible to link it to your Squarespace site. You’ll continue paying for and accessing your account through Google directly. If you already have an email account through a different third-party provider, you can migrate to G Suite through Squarespace, but note that this requires some extra coordination with your email host.

Check your site for these recommendations

Pick a domain

You can only register one G Suite account per Squarespace site, even if you have multiple custom domains. Sign up for G Suite using your primary domain.

Step 1 - Sign up

  1. In the Home Menu, click Settings, and then click Email. If you're using a parking page, click Email in the Home Menu.  
  2. The panel will expand. Select a billing plan for G Suite: Monthly or Annual.
  3. In the Create an Account panel, complete the required fields, ensuring your username follows Google's name and password guidelines. If your country doesn't use a Postal Code, leave this field blank. 
  4. Click Continue.
  5. Review the Order Summary that appears.
  6. Click Purchase.
  7. An Account Created message will appear.

This email address has Administrator permissions in G Suite. To learn more about the Administrator role, visit Google's documentation.

After completing Step 1, you'll see an error message in Squarespace that says Google couldn't verify domain. The error message should go away after you complete Step 3 in this guide. If you continue to see it, visit Troubleshooting G Suite

Note: It's not possible to switch to a different G Suite billing plan after your account is created.
Note: In the Create an Account panel, the address added to the Current Email field should be the email address you currently use, not the new email you're creating. Enter the email address you'd like to register with G Suite under Username and Domain. For more help, visit Troubleshooting G Suite.

Step 2 - Receive a temporary password at your current email address

  1. Check your current email address you entered when signing up for G Suite. We’ll send you an email with a temporary password for your G Suite account. In the email, click the Log into Email link.
  2. If you don’t receive this email, first check your Spam folder.
  3. If you still haven’t received this email after checking your Spam folder, return to the Email panel in your Squarespace site, and click Send Invitation next to your email address.

Step 3 - Complete setup in G Suite

  1. Log in using the temporary password and the new email address you created. (If you’re already logged into another G Suite or Gmail account, you’ll first choose Add account and then log in.)
  2. You’ll be taken to your new G Suite dashboard. 
  3. Accept G Suite’s Terms of Service.
  4. Enter a new unique password.
  5. You’ll be logged into your new G Suite inbox.

Most accounts will be ready to send and receive mail within an hour, but sometimes it can take up to 24 hours for your new account to fully resolve.

Note: If you’re not taken directly to an inbox, are asked to verify your domain, or if you see a message that says your email addresses aren't set up, visit Troubleshooting G Suite.

I see an unfamiliar owner on my domain

If you're using Google Search Console or Google Analytics on your site and complete G Suite signup with the same domain, you may see verifications@reseller.squarespaceapps.com listed as one of the owners of your domain.

This is normal, as Squarespace uses that email address to automatically verify your domain with G Suite on your behalf when you sign up. There isn't an option to remove or unverify that email, but this won't affect your G Suite, Analytics, or Search Console accounts.

Additional step for third-party domains

If you registered your domain through a third party like GoDaddy or 1&1, you’ll receive an email with instructions on how to add an MX record to your account. This step is required to receive email at your G Suite email addresses.

To learn how to add an MX record, visit Set up MX records in Google’s documentation. Find steps for your specific domain host (like GoDaddy or 1&1) in their host-specific MX records guides.

Note: Your MX records may take up to 72 hours to fully resolve and direct email to your new address. To avoid a longer wait, ensure that your domain is fully connected to Squarespace before adding MX records.

Next steps

After completing these steps, you’ve successfully signed up for G Suite. You now have an email address for your custom domain. From here, you can:

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Signing up for G Suite