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Report malware

Squarespace Domains LLC and Squarespace Domains II LLC are committed to providing a safe and trusted service. If you have a concern about a domain name registered with Squarespace, you can submit a report to let us know.

Malware, or malicious software, are programs designed to disrupt, damage, or gain access to a computer without the owner's knowledge. Malware includes viruses, spyware, ransomware, and other unwanted software. Malware being used through multiple sources are referred to as botnets.

To learn more about reporting other suspicious domain activity to Squarespace, visit Reporting domain name abuse.

Before you begin:
• Ensure the domain you're reporting to us is registered and managed through Squarespace.
• Visit our Terms of Service and Acceptable Use Policy to review our policies about abuse and fraudulent or illegal activity.

Report phishing or pharming

Squarespace Domains LLC and Squarespace Domains II LLC are committed to providing a safe and trusted service. If you have a concern about a domain name registered with Squarespace, you can submit a report to let us know.

Phishing is a type of fraud that attempts to deceive users into sharing sensitive information like credit card information, passwords, or account details.

Where phishing attempts to deceive users into sharing sensitive information, pharming attempts to redirect users to fraudulent sites through modified/hijacked DNS, instead of where the user originally attempted to go.

To learn more about reporting other suspicious domain activity to Squarespace, visit Reporting domain name abuse.

Before you begin:
• Ensure the domain you're reporting to us is registered and managed through Squarespace.
• Visit our Terms of Service and Acceptable Use Policy to review our policies about abuse and fraudulent or illegal activity.

Report spam

Squarespace Domains LLC and Squarespace Domains II LLC are committed to providing a safe and trusted service. If you have a concern about a domain name registered with Squarespace, you can submit a report to let us know.

Spam encompasses any unsolicited bulk emails sent without the recipient's consent. This includes “spamvertising” and sending emails that violate the CAN-SPAM Act.

To learn more about reporting other suspicious domain activity to Squarespace, visit Reporting domain name abuse.

Before you begin:
• Ensure the domain you're reporting to us is registered and managed through Squarespace.
• Visit our Terms of Service and Acceptable Use Policy to review our policies about abuse and fraudulent or illegal activity.

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Report Whois contact inaccuracy

Squarespace Domains LLC and Squarespace Domains II LLC are committed to providing a safe and trusted service. If you have a concern about a domain name registered with Squarespace, you can submit a report to let us know.

Domain owners are required to keep their Whois records up-to-date. Inaccurate, outdated or intentionally false domain contact details can be reported through this form.

To learn more about reporting other suspicious domain activity to Squarespace, visit Reporting domain name abuse.

Before you begin:
• Ensure the domain you're reporting to us is registered and managed through Squarespace.
• Visit our Terms of Service and Acceptable Use Policy to review our policies about abuse and fraudulent or illegal activity.

Squarespace respects intellectual property rights and expects its users to do the same. Squarespace responds expeditiously to claims of trademark infringement committed using the Services. To submit a notice of claimed trademark infringement, you will need to submit a notice of infringement using the form below.

Please be aware that in instances where Squarespace is merely the Registrar and does not provide web hosting services, Squarespace does not control the content and the content does not reside on Squarespace’s servers; you will need to resolve the claimed trademark infringement directly with the site owner or the web hosting service provider.

Squarespace's response to notices of alleged trademark infringement may include the removal or restriction of access to allegedly infringing material. Please note that information provided in a notice of trademark infringement may be forwarded to the user who posted the allegedly infringing content or the site owner.

Please complete all required fields.

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Squarespace Scheduling is now officially Acuity Scheduling. For help setting up appointments, search “Acuity”, or find related guides under “Acuity Scheduling”.

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Please use this form to submit a request regarding a deceased Squarespace customer’s site. Our deepest condolences go out to you and your family during this time, and we appreciate your patience as we work through your request.

Due to privacy concerns and restrictions, we unfortunately can't provide you with administrative control of the site. However, if an immediate family member or legal representative completes the form below, we may be able to grant Billing permissions so the site can remain active or cancel any active subscriptions.

Note that Billing permissions don't include the ability to edit the site's content. You can read more about this here.

A note regarding Squarespace 5 sites:
Squarespace 5, our legacy platform, doesn't allow permissions to be edited. However, we can cancel or remove the site.

Submit a request about a deceased customer’s website

URL of the site connected to the deceased user’s account

Any comments, requests, or concerns we should know?

Please attach the following documents:
• An image of your government-issued ID, such as a driver’s license, passport, military ID, or permanent resident card. This is for proof of your relationship to the deceased.
• An image of the deceased person’s obituary, death certificate, and/or other documents.
• Any additional documents, such as Legal Representation documentation.

{ "top::memberareas:billingsignup":"New Release Team (Chat)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "top::memberareas:managingmemberareas":"New Release Team (Chat)", "top::courses:billing":"New Release Team (Chat)", "top::courses:editing":"New Release Team (Chat)", "top::courses:managingmembers":"New Release Team (Chat)", "top::media:video-storage":"New Release Team (Chat)", "top::project:projects":"New Release Team (Chat)", "top::project:invoices":"New Release Team (Chat)", "top::project:formsubmissions":"New Release Team (Chat)" }

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{"schedules":[{"id":50095,"name":"Business Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2014-10-03T22:10:16Z","updated_at":"2022-10-31T08:17:58Z","intervals":[{"start_time":1680,"end_time":2880},{"start_time":3120,"end_time":4320},{"start_time":4560,"end_time":5760},{"start_time":6000,"end_time":7200},{"start_time":7440,"end_time":8640}]},{"id":360000418191,"name":"Social Team Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2020-09-01T09:34:47Z","updated_at":"2020-09-03T13:07:03Z","intervals":[{"start_time":240,"end_time":1440},{"start_time":1680,"end_time":2880},{"start_time":3120,"end_time":4320},{"start_time":4560,"end_time":5760},{"start_time":6000,"end_time":7200},{"start_time":7440,"end_time":8640},{"start_time":8880,"end_time":10080}]},{"id":360000421112,"name":"Account Management VIP Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2020-09-29T20:18:51Z","updated_at":"2021-03-03T10:38:13Z","intervals":[{"start_time":1440,"end_time":2880},{"start_time":2880,"end_time":4320},{"start_time":4320,"end_time":5760},{"start_time":5760,"end_time":7200},{"start_time":7200,"end_time":8640}]},{"id":5995548166541,"name":"Live Chat Business Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2022-05-04T15:10:42Z","updated_at":"2024-04-25T13:36:26Z","intervals":[{"start_time":1140,"end_time":1440},{"start_time":1440,"end_time":2880},{"start_time":2880,"end_time":4320},{"start_time":4320,"end_time":5760},{"start_time":5760,"end_time":7200},{"start_time":7200,"end_time":8400}]},{"id":5995587746445,"name":"Live Chat AUS/NZ Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2022-05-04T15:12:38Z","updated_at":"2024-04-25T13:36:56Z","intervals":[{"start_time":1140,"end_time":1440},{"start_time":1440,"end_time":2880},{"start_time":2880,"end_time":4320},{"start_time":4320,"end_time":5760},{"start_time":5760,"end_time":7200},{"start_time":7200,"end_time":8400}]},{"id":18405093826701,"name":"Live Chat Acuity Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2023-08-10T16:06:56Z","updated_at":"2023-10-16T16:30:21Z","intervals":[{"start_time":1680,"end_time":2610},{"start_time":3120,"end_time":4050},{"start_time":4560,"end_time":4920},{"start_time":5220,"end_time":5340},{"start_time":5400,"end_time":5490},{"start_time":6000,"end_time":6360},{"start_time":6420,"end_time":6600},{"start_time":6660,"end_time":6780},{"start_time":6840,"end_time":6930},{"start_time":7440,"end_time":8370}]},{"id":21322019776781,"name":"Email - IntouchCX (Test Schedule // AOC // COSO-3757)","time_zone":"Eastern Time (US & Canada)","created_at":"2023-11-14T14:54:21Z","updated_at":"2024-03-08T21:41:55Z","intervals":[{"start_time":960,"end_time":1440},{"start_time":1440,"end_time":2880},{"start_time":2880,"end_time":4320},{"start_time":4320,"end_time":5760},{"start_time":5760,"end_time":7200},{"start_time":7200,"end_time":7980}]},{"id":21322160612877,"name":"Email - 24/7 teams (Test Schedule // AOC // COSO-3757)","time_zone":"Eastern Time (US & Canada)","created_at":"2023-11-14T14:59:39Z","updated_at":"2023-11-14T14:59:39Z","intervals":[{"start_time":0,"end_time":1440},{"start_time":1440,"end_time":2880},{"start_time":2880,"end_time":4320},{"start_time":4320,"end_time":5760},{"start_time":5760,"end_time":7200},{"start_time":7200,"end_time":8640},{"start_time":8640,"end_time":10080}]},{"id":25217370917901,"name":"Product Support Business Hours","time_zone":"Eastern Time (US & Canada)","created_at":"2024-03-21T17:12:42Z","updated_at":"2024-03-21T17:12:42Z","intervals":[{"start_time":1620,"end_time":2880},{"start_time":2880,"end_time":4320},{"start_time":4320,"end_time":5760},{"start_time":5760,"end_time":7200},{"start_time":7200,"end_time":8460}]}],"url":"https://squarespace.zendesk.com/api/v2/business_hours/schedules"}

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