Check your eligibility, then set up your account to start collecting payments.

With Squarespace Payments as your payment processor, you can centralize your finances in one easy-to-use dashboard. In this guide, you'll learn about eligibility, important information about your existing accounts, and how to sign up.

Note: We’re releasing Squarespace Payments to existing customers in the United States in the coming months and will be available in more countries in 2024.

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Sign-up requirements

To be eligible for Squarespace Payments, you need to:

• Be located in the United States.
• Have a Squarespace trial site or a paid Squarespace site with a business plan or higher.
• Have Site Owner or Administrator permissions on the site. 

Sign up for Squarespace Payments

Only Site Owners or Administrators can create a Payments account, which can only be attached to a single Squarespace website. If you need to use Squarespace Payments on multiple Squarespace websites, you'll need to create a separate Payments account for each website. Whoever creates the Squarespace Payments account is, by default, the Payments Account Owner.

Note: It's best practice for Circle members not to start the sign-up process for your clients. Otherwise, your clients can’t complete the sign-up process.

Verification

The type of information you need to provide for verification depends on if you sign up as an individual, company, or nonprofit. To sign up for a Squarespace Payments account, you need to provide the following information:

• Name
• Date of birth
• Home or business address
• Personal contact information
• Job title
• Industry (select closest match)
• Social security number (SSN)
• Business name
• Business phone number
• Business URL or product description
• Taxpayer identification number (TIN)
• Employer identification number (EIN)
• Customer Support contact information

Sign up

To sign up for Squarespace Payments:

1. Open the Payments panel.
2. Under Squarespace Payments, click Turn on Squarespace Payments.
3. Follow the prompts and enter all required information.
4. Click Agree & submit.
5. After you submit your information, you'll be automatically returned to the Payments panel. Here, you'll review the connection status of your Squarespace Payments account.

To learn more about connection statuses, visit Managing your Squarespace Payments account.  

If you need to pause or abandon the sign-up process before it is complete, you can resume any time in the Payments panel by clicking Continue Setup.

Connect a bank account

To receive payouts, you’ll need to connect a bank account to your Squarespace Payments account.

The connection and management of Squarespace Payments requires you to have Site Owner or Administrator permissions.

• If you didn't use Stripe before creating a Squarespace Payments account, you can connect a bank account after your first sale. You're also subject to a 14-day holding period before you receive your first payout. The 14-day holding period begins after a payout bank account is successfully connected.
• If you did use Stripe on your Squarespace website prior to Payments, you can connect a bank account at any time and the payout holding period doesn't apply. 

To connect a bank account to your Squarespace Payments account:

1. Open the Payments panel.
2. Next to Connect a bank account to receive payouts, click Connect Bank.
3. Click Continue and follow the prompts.

Troubleshooting

• If you use two-factor authentication with your bank, and run into issues with the authentication process, contact your bank.
• If you encounter the Plaid error message, "Couldn’t connect to your institution", wait a few hours and then try to connect again. If you continue to have issues, please contact Customer Support.

Accepted payment methods

You can accept the following payment methods with Squarespace Payments:

• Visa
• Mastercard
• AMEX
• Discover
• Apple Pay
• Afterpay

Afterpay

Afterpay and Clearpay are alternative payment methods available through Squarespace Payments that give your customers the option to pay for products in installments, with zero percent interest. In the United Kingdom, Afterpay is called Clearpay.

Afterpay and Clearpay act as lenders. When a customer pays, you receive the full amount upfront, and your customer is reimbursed by Afterpay or Clearpay in four installments over the next eight weeks. To learn more about eligibility, fees, and requirements, visit Accepting Afterpay or Clearpay. 

What features is Squarespace Payments available for?

Squarespace Payments is only available for Commerce and Digital Products, which includes:

• One-time purchases
• Subscriptions
• Course pages
• Videos pages
• Member sites
• Donations

This means you can use Squarespace Payments as a payment processor for orders placed in your store and through digital product blocks. Squarespace Payments isn’t currently available for Squarespace point of sale transactions or Acuity Scheduling.

What can I sell using Squarespace Payments?

Restrictions on the use of Squarespace Payments to sell certain items are imposed by payment processors and card networks. You can find more about these restrictions via our Payment Processor’s Prohibited and Restricted Businesses List. To review the Squarespace Payments terms, visit Squarespace Payments Terms. 

Squarespace Payments fees

Squarespace Payments charges a payment processing fee of 2.9% + 0.30¢ per transaction. Depending on your Squarespace plan, you may incur a transaction fee on each sale. We collect fees immediately upon a successful transaction. All fees, including any shipping fees, and Squarespace transaction fees, apply to the final order total.

The table below displays the fee structure if you use Squarespace Payments as your payment solution:

Squarespace Commerce Fees for the sale of physical products, digital downloads, service products, and donations, on Squarespace Commerce.
Website billing plan	Commerce transaction fee (per transaction)	Squarespace Payments processing fee (per transaction)
Commerce Advanced	0%	2.9% + 0.30¢
Commerce Basic	0%	2.9% + 0.30¢
Website Business	3%	2.9% + 0.30¢
Digital Products Fees for the sale of Digital Products like Courses, Video Pages, and Member Sites.
Digital Products billing plan	Transaction fee (per transaction)	Squarespace Payments processing fee (per transaction)
Pro	0%	2.9% + 0.30¢
Core	3%	2.9% + 0.30¢
Starter	7%	2.9% + 0.30¢
No Digital Products subscription	9%	2.9% + 0.30¢

Note: To review fees for Legacy plans, visit Transaction fees.

Review fees

To view the fees for a specific transaction:

1. Open the Commerce panel.
2. Under Commerce, click Finance.
3. Click a payment line item to view the payment details.

Tax forms

Squarespace Payments will send you 1099-K forms if you meet the reporting criteria. For the 2023 tax year, the IRS requires us to provide 1099-K forms for merchants who collect over $20,000 in payments in the year. We will share more information with you on how to access this form when tax season approaches.

FAQ

What if I don't have a social security number (SSN)? Can I still sign up for Squarespace payments?

An SSN is required for individuals. For other business entities, a taxpayer identification number (TIN) is required.

I don't have a traditional street address/my address is a land indicator/can I use my PO Box?

A US address is required to sign up for Squarespace Payments. PO Boxes aren't accepted.

Can I have multiple Squarespace Payments accounts?

Yes. You'll need to sign up for multiple Payments accounts to connect to multiple Squarespace websites.

Can I connect my Squarespace Payments account to multiple websites?

No. Each Payments account can only be connected to one Squarespace website.

Can I use Squarespace payments outside the US?

As a merchant you need to be based in the US with a US address. However, you can sell internationally and set non-USD currencies for your store.

What happens to my Stripe or PayPal account?

If you previously used Stripe to process payments on your Squarespace website, that will change after signing up for Squarespace Payments. After you are approved for Squarespace Payments, that becomes your new payment processor. Your Stripe account remains active, and will continue to process payments for existing subscriptions. However, new subscriptions will be processed through Squarespace Payments. This is labeled as a detached state. Transactions that are processed through Stripe won't appear in your Payments dashboard.

When you sign up to use Squarespace Payments as your payment processor, you can still accept PayPal as a form of payment. To learn more, visit Accepting PayPal.