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Cómo configurar las tarifas de envío

You can create shipping options that automatically apply to physical products at checkout. This guide provides an overview of these options and how to set them up. Shipping options include:

Antes de comenzar

  • To apply shipping rules abroad, or to specific cities, states, and provinces, visit Creating shipping zones.
  • Product-specific shipping rules aren't available at this time.
  • Shipping rates don't apply to digital or service products.
  • No es posible cotizar un importe personalizado para el envío después de finalizar la compra. Para calcular el costo de envío al finalizar la compra en función del tamaño del producto y de las tarifas de transportista en tiempo real, utiliza el envío calculado por el transportista.

Choosing the right shipping options for your business

For advice on which shipping options to offer based on the products you sell, visit Choosing the right shipping options.

You can also use your carrier's website to for help calculating rates:

Add a shipping option

To add a new shipping option to your store:

  1. In the Home Menu, click Commerce, then click Shipping.
  2. Click Add Shipping Option.
  3. Select an option, either Flat Rate, Depending on Weight, or Carrier Calculated (on the Commerce Advanced Plan).
  4. In the Formula tab, enter a name for the option and add rates. For specific steps, visit Flat rate shipping, Depending on weight shipping, or Carrier calculated shipping.
  5. For Flat Rate and Depending on Weight, click Shipping Zones to limit where you ship orders or create shipping fees based on location. To learn more, visit Creating shipping zones.

Selecting Rest of the World in the Shipping Zones tab.

Create a free shipping option

You can offer free shipping using the Flat Rate shipping option or by offering a "free shipping" discount. For help with this, visit Free shipping.

Note: It isn't possible to set per-product shipping rates, so a "Free Shipping" Flat Rate option will be available to any customer checking out.

How shipping rates display

Your view

In the Commerce panel, shipping options display in the order you add them.

How shipping rates appear in the Shipping panel.

Your customers' view

On the checkout page, shipping options appear after the customer enters their shipping address. The available options display in ascending order of price, with the least expensive option selected by default. It's up to the customer to select from the shipping options available to them.

How shipping rates appear for customers at checkout.

Solución de problemas de opciones de envío que faltan al finalizar la compra

Si una de las opciones de envío calculadas por el transportista no aparece al finalizar la compra, asegúrate de que has añadido un contenedor que se ajuste al producto que vendes. Esto viene determinado por las dimensiones del producto. Si no hay un contenedor lo suficientemente grande, la opción de transportista no se mostrará.

Create shipping zones

Create shipping zones to apply a shipping option to specific countries, states, or provinces. For example, you might want to offer a $5 flat rate shipping option to customers in your area, and a $10 flat rate shipping option to the rest of the country. Unless you create a shipping zone, a shipping option will be available to all customers. To learn more visit Creating shipping zones.

Si aún no has configurado las tarifas de envío, Estados Unidos será el único país que se mostrará al finalizar la compra, incluso si cambias el país predeterminado para los campos de dirección en la configuración de finalizar compra. Para resolver esto, crea una zona de envío. 

Edit a shipping option

To edit a shipping option: 

  1. In the Home Menu, click Commerce, then click Shipping
  2. Click the shipping option you want to edit and adjust the details.
  3. Haz clic en Guardar.

Delete a shipping option

You can remove a shipping option at any time to stop offering it to customers. Before you begin, keep in mind:

  • Si vendes productos físicos, tienes que ofrecer al menos una opción de envío. De lo contrario, los clientes no podrán realizar pedidos. Al menos una opción de envío debe estar disponible para que los pedidos de productos físicos se procesen, incluso si utilizas un servicio de envío directo u ofreces retiro en la acera para completar el pedido.
  • Removing a shipping option won't affect existing orders. If you have a pending order that includes the deleted shipping option, the option will still apply to the order.
  • Removing carrier calculated shipping is required before downgrading from the Commerce Advanced plan.
  • If you ship to multiple countries, ensure your other shipping options cover all countries where you'll ship orders.

To remove a shipping option:

  1. In the Home Menu, click Commerce, and then click Shipping.
  2. Click a shipping option.
  3. Click Remove at the bottom of the window that opens, then click Confirm.

 

 

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Cómo configurar las tarifas de envío