An overview of fees associated with selling goods and services on Squarespace.

Note: The Basic, Core, Plus, and Advanced plans are new plans that are rolling out in waves. There isn't currently a way to switch to these plans from other plans.

There are specific rates and fees you pay when you complete a sale through Squarespace. Payment processing fees are charged for every purchase, while transaction fees depend on your billing plan and what you’re selling.

If you sell products, collect donations, or charge visitors for access to gated content, review this guide to understand which rates and fees apply to you, how you’re charged, and how to view your rates and fees per order.

• Fees are collected immediately after a successful transaction.
• Fees for payment processing and transactions are taken out of your total payout, unless you use Paypal.

Tip: To sell on Squarespace, first connect a payment processing solution

Payment processing fees

You'll need to pay a fee for the processing of each transaction. You can connect a payment solution, like Squarespace Payments, or a third-party processor such as Stripe, PayPal, or Square.

Squarespace Payment fees: Commerce Advanced, Commerce Basic, Website Business plans

Squarespace Payments is a new native payment solution that’s fully integrated within the Squarespace platform. This simplifies accepting and managing payments on Squarespace.

Squarespace Payments is available to merchants in the US, UK, and CA. We'll be rolling out Squarespace Payments to more countries soon.

If you're on the Commerce Advanced, Commerce Basic, or Business plan, your fees depend on which country you're in:

Squarespace Payments fees: Basic, Core, Plus, Advanced plans

Squarespace Payments is a new native payment solution that’s fully integrated within the Squarespace platform. This simplifies accepting and managing payments on Squarespace.

Squarespace Payments is available to merchants in the US, UK, and CA. We'll be rolling out Squarespace Payments to more countries soon.

If you're on the Basic, Core, Plus, or Advanced plan, these are the fees:

Third-party processing fees

If you use a third-party payment processor (Stripe, PayPal, or Square) to process your credit card transactions, you'll pay a payment processing fee to that company.

Alternative payment methods - Afterpay or Clearpay

Afterpay's processing rate is 6% of the order total, plus 30¢. Clearpay's (UK) processing rate is 6% of the order total, plus 30p. This fee includes the Squarespace Payments or Stripe fee, as you need a Squarespace Payments or Stripe account to accept Afterpay or Clearpay. For more eligibility and transaction fee details, visit Accepting Afterpay or Clearpay.

Afterpay and Clearpay processing rates appear in your Squarespace Payments or Stripe dashboard.

Transaction fees

As your online store host, we collect a percentage of the total sale amount for each completed transaction. Your fee depends on your plan and what you’re selling:

Commerce 

Fees for the sale of physical products, download products, service products, and donations. 

These are the commerce transaction fees for our current plans:

These are the commerce transaction fees for our plans that we're currently rolling out in waves:

These are the commerce transaction fees for our Legacy plans:

Keep in mind: 

• If you signed up for Squarespace before November 3, 2015, and haven’t moved into a current billing plan, the Squarespace Commerce transaction fee doesn’t apply to you.
• The Legacy Business and Legacy Personal rates apply to customers who signed up for Squarespace between November 3, 2015 and November 30, 2017, and haven’t moved into a current billing plan.
• If you sell digital products, you may have different fees.

Digital products

Fees for the sale of Digital Products like courses, video pages, and member sites are separate from commerce fees.

These are the digital products transaction fees for our plans that we're currently rolling out in waves:

Digital Products plans

If your site is on an older billing plan, your fees depend on your digital products plan:

Invoices

Invoices are a way to send professional invoices that are personalized to your brand to your customers or clients. There are no transaction fees for invoices.

Acuity Scheduling

You can use Acuity for booking appointments or classes. There isn't a transaction fee from Squarespace when your customer or client makes a payment for appointments. There is a payment processor fee. To learn more, visit Connecting payment processors to Acuity.

Refunds

You can provide a full or partial refund to your customers. When you refund customer orders, refunds of processing fees vary between payment solutions.

Squarespace Payments

If you’re subscribed to a Squarespace plan that involves transaction fees, the transaction fee is refunded to you. The Squarespace Payments fee isn't refundable.

Refunds come out of your Payments account balance, which is the total amount of payments you’ve received that day. If you don't have a balance when you initiate a refund, there will be a negative balance. Any future payments you receive are used to balance out the negative figure. In the absence of new payments, we’ll initiate a debit from your connected bank account to cover the negative balance.

Third-party payment processors

Review your fees

To view the fees you’re paying for each transaction, follow the steps below based on the site billing plan and payment solution you use.

Transaction fees

To view the fees for a specific transaction:

1. Open the Finance panel.
2. Click Orders.
3. Click a payment line item to view the payment details.

Tip: We don't create separate receipts for your commerce transaction fees and Digital Products transaction fees.

Processing fees

Squarespace Payments

To view the fees for a specific transaction:

1. Open the Commerce panel.
2. Under Commerce, click Finance.
3. Click a payment line item to view the payment details.

Third-party processors

You can view detailed payment receipts in your Stripe, PayPal, or Square account. This is the best place to find information about transaction fees and when payments will be deposited into your bank account.