Information about the renewal billing cycle and what happens if your payment fails.
When you register a domain with Squarespace, it's set to renew automatically each year to keep your site running smoothly. We'll charge the credit card you have on file for your site. If your domain registrar is Squarespace Domains LLC, you have 60 days to reactivate your expired domain.
If your domain registrar is Tucows, you have 30 days (45 days total past the charge date) to reactivate your domain. If we can't charge your card after three attempts, your domain will expire and disconnect from your site. If this happens, your domain’s registrar will reclaim the expired domain after their grace periods end, and you'll need to reactivate your domain with your registrar.
This is a guide on how your Squarespace domain renews and what to do if it’s suspended or expired.
Before you begin
- Your domain’s billing and renewal is separate from your website renewal and other subscriptions, like Email Campaigns, Google Workspace, or Member Sites. All subscriptions are billed to the same card on file.
- If you have a third-party domain connected to your site, this guide doesn't apply to you. Your domain provider manages the billing for your domain. You can find out who your domain registrar is by visiting Who’s my domain provider?
- If you're canceling your site and want to maintain ownership of your domain, visit What to do with your domain if you cancel your website.
By default, all Squarespace domains are set to renew automatically each year. If your domain has auto-renew turned on and we successfully collect your renewal payment, your domain will renew.
Domain renewal charge and notifications
To prevent service interruptions, we charge you 15 days before your domain's official renewal date. The day we charge you for your domain is your domain's charge date.
Fifteen days before your charge date, we'll send a courtesy email to the Owner and Admin domain contacts about upcoming domain renewals. This is a great time to check if your payment information is up to date - or to disable auto-renew if you plan to cancel the renewal. If the card on file is correct, no more action is necessary to proceed with the renewal.
To find the price you’ll pay for a domain renewal for your domain, visit your site's Billing panel, click Domains, then click your specific domain. The price is listed next to the renewal date.
To confirm your domain’s charge date:
- Open the Domains panel.
- The upcoming charge date displays beneath the domain.
Renewal after the first year of free domain service
All free domains registered as of March 5, 2015, are free for the first year of service. After the first year, the domain will renew for $20, and we'll charge the credit card connected to your site.
For free domains registered before March 5, 2015, review the Free legacy domains section below.
By default, Squarespace domains are set to auto-renew, but you can disable this in your Domains panel or the Domains tab of your account dashboard. To cancel the upcoming renewal, ensure you disable auto-renew at least one day before the Renews on date.
As a courtesy, you’ll receive an email 30 days before the expiration date reminding you that your domain will expire if you don't take action. To re-enable auto-renew, check Auto-renew in the domain's panel.
Note: Free legacy domains don’t have an Auto-renew checkbox, as they renew automatically every year that the site remains active on an annual billing plan.
Example domain cycle
Here’s an example of what an email and billing schedule would look like for a domain purchased through Squarespace Domains LLC on April 15, 2021:
- April 15, 2021 - Domain is purchased.
- April 30, 2021 - If the owner doesn’t verify ownership via email, the domain is suspended.
- June 15, 2021 - Domain can be transferred to another provider.
- March 16, 2022 - The owner receives an email notifying them that their domain renews in 15 days.
- March 31, 2022 - The card on file is charged for domain renewal.
- April 15, 2022 - If the card on file can’t be charged, the domain expires.
- April 15, 2022 - June 14, 2022 - The domain owner has 60 days to reactivate their domain.
- June 15, 2022 - If the domain wasn’t reactivated after 60 days, it’s released back to the public for registration. If this happens, the domain owner can register the domain in their site’s Domains panel as a new registration.
Expired domains and failed payments
If we can't charge the credit card on file for your site, your domain will remain active for 15 days past the charge date. We'll make additional attempts to charge your card every five days after the initially failed charge. After the third attempt, 15 days after the payment was due, the domain will officially expire and will no longer connect to your site.
After your domain expires, you'll enter a grace period to renew your domain.
|Domain renewal grace period
|Squarespace Domains LLC
How free legacy domains renew
If you registered a free domain prior to March 5, 2015 as part of our promotion, you have a free legacy domain. Your domain will continue to renew for free every year that your site remains active and on an annual website billing plan. There are a few situations where your free domain could convert to a paid domain:
- If you switch to a monthly website billing plan, you’ll either choose to let your domain expire or convert it to a paid domain. If you choose a paid domain, you’ll be charged $20 at the renewal date.
- If your website expires and your domain passes the renewal period, this deactivates your legacy domain’s automatic renewal. When you reactivate your site, you’ll be charged $20 to renew your domain, and every time it renews after that.
- If you move your domain to a different Squarespace site that already has a free domain registered on it, you'll be charged $20 at the renewal date.
- If you move your domain to a different Squarespace site that uses a currency other than USD to pay for the site, you'll be charged $20 at the renewal date.
- It's not possible to transfer the price or the promotion to another domain.
Legacy price change domains
If the price of a domain’s TLD you previously registered changes, your domain will renew at the price you paid, not the new price we list publicly.
If you registered one of the following domains before January 11, 2021, this policy applies to you: