When you register a domain with Squarespace, it's set to renew automatically each year to keep your site running smoothly. We'll charge the credit card you have on file for your site.
If we can't charge your card, your domain will expire and disconnect from your site. Eventually, your registrar, either Squarespace Domains LLC or Tucows, will reclaim the domain.
This is a guide on how your Squarespace domain renews and what to do if it’s suspended or expired.
Before you begin
- Your domain’s billing and renewal is separate from your website renewal and other subscriptions, like Email Campaigns, Google Workspace, or Member Areas. All subscriptions are billed to the same card on file.
- If you have a third-party domain connected to your site, this guide doesn't apply to you. Your domain provider manages the billing for your domain.
- If you're canceling your site and want to retain ownership of your domain, visit What to do with your domain if you leave Squarespace.
Your domain's renewal date
By default, all Squarespace domains are set to renew automatically each year. To prevent service interruptions, domains renew 15 days before their official expiration date. We charge the renewal payment when the domain renews.
Fifteen days before we collect your renewal payment, we'll send an email to the Owner and Admin domain contacts about upcoming domain renewals. This gives you a chance to update your credit card information or disable the renewal. To proceed with the renewal, if the card on file is correct, no further action is necessary.
Note: If you disable auto-renew, you'll still get a renewal reminder email as a courtesy. To confirm that your domain won't actually renew, review the Auto-Renew option in the domain's settings.
To confirm your domain’s renewal date:
- Click here to log into your account dashboard.
- In the Domains tab, find the domain.
- The upcoming renewal date will display in the Status column.
Renewal after the first year of free domain service
All free domains registered as of March 5, 2015, are free for the first year of service. After the first year, the domain will renew for $20, and we'll charge the credit card connected to your site.
For free domains registered before March 5, 2015, see the Free legacy domains section below.
By default, Squarespace domains are set to auto-renew, but you can disable this in your Domains panel. To cancel the upcoming renewal, ensure you disable auto-renew at least one day before the Renews On date shown in the Domains panel.
You’ll receive an email 30 days before the expiration date reminding you that your domain will expire if you don't take action. To re-enable auto-renew, check Auto-renew in the domain's panel.
Note: Free legacy domains don’t have an Auto-renew checkbox, as they renew automatically every year that the site remains active on an annual billing plan.
Example domain cycle
Here’s an example of what an email and billing schedule would look like for a domain purchased on April 15, 2015:
- April 15, 2015 - Domain is purchased.
- April 30, 2015 - If the owner doesn’t verify ownership via email, the domain is suspended.
- June 15, 2015 - Domain can be transferred to another provider.
- March 16, 2016 - The owner receives an email notifying them that their domain renews in 15 days.
- March 31, 2016 - The card on file is charged for domain renewal.
- April 15, 2016 - If the card on file can’t be charged, the domain expires.
Expired domains and failed payments
If we can't charge the credit card on file for your site, your domain will remain active for 15 days past the renewal date. We'll make additional attempts to charge your card every five days after the initially failed charge. After the third attempt, 15 days after the payment was due, the domain will officially expire and will no longer connect to your site.
After your domain expires, you'll have a 30 day grace period to renew your domain through Squarespace. To renew an expired domain, ensure that your site is active and has a valid credit card linked, then reactivate your domain in your Domains panel.
After 30 days (45 days total past the renewal date), the domain will be released back to the registrar. How you reactivate the domain depends on the domain's registrar:
- If your domain's registrar is Squarespace Domains LLC, contact us and we'll help you reactivate the domain.
- If your domain's registrar is Tucows, you can use this form to request they renew your domain. If they can renew the domain, the renewal price is up to them, and you can connect it to your site as a third-party domain.
If you purchased a domain as part of a promotion or at a price we no longer offer, you may own a legacy domain. There are two types of legacy domains: free domains, and price change domains. It's not possible to transfer the price or the promotion to another domain.
Free legacy domains
If you registered a free domain prior to March 5, 2015 as part of our promotion, you have a free legacy domain. Your domain will continue to renew for free every year that your site remains active and on an annual website billing plan. There are a few situations where your free domain could convert to a paid domain:
- If you switch to a monthly website billing plan, you’ll either choose to let your domain expire or convert it to a paid domain. If you choose a paid domain, you’ll be charged $20 at the renewal date.
- If your website expires and your domain passes the renewal period, this deactivates your legacy domain’s automatic renewal. When you reactivate your site, you’ll be charged $20 to renew your domain, and every time it renews after that.
Price change legacy domains
TuCows, one of our domain registrars, occasionally changes the price of a top-level domain (TLD). When this happens, domains registered prior to the change won't reflect the new price. Instead, you'll continue to pay the original purchase price for the domain every time it renews.
If you registered one of these domains prior to January 11, 2021, you pay a different price than what's listed on the domain name search page:
To find the price for your domain, visit your site's billing panel, click Domains, then click your specific domain. The price is listed next to the renewal date.