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Transaction fees

Squarespace plans include transaction fees for Commerce orders and donations. There are two fees: a payment processor fee (varies between Stripe and PayPal, applicable to all plans), and a Squarespace transaction fee (3% or none, depending on your plan).

If you sell products or collect donations on Squarespace, review this guide to understand which rates apply to you, how you’re charged, and how to view your fees per order.

Note: All fees apply to the final order total, including shipping.

Commerce and payment processors are Premium features available in the current Website Business plan and higher:

  • Available in: Business and Commerce plans
  • Available in: Personal plan for websites active before December 1, 2017
  • Not available in: Trial sites
  • Not available in: Personal plan for websites active after December 1, 2017

To learn more, visit Premium features.

Squarespace transaction fees by billing plan

Here are our transaction fees for our current billing plans.

Plan

Squarespace transaction fee

(% final order total)

Website Business

3%

Commerce Basic

None

Commerce Advanced

None

Legacy Plans

See below

Transaction fees for Legacy plans

  • If you signed up for Squarespace before November 3, 2015, and haven’t moved into a current billing plan, the Squarespace transaction fee doesn’t apply to you.
  • If you signed up for Squarespace between November 3, 2015 and November 30, 2017, and haven’t moved into a current billing plan, the Squarespace transaction fee is:
    • 3% on the Website Personal plan
    • 2% on the Website Business plan

Payment processor fees

Stripe and PayPal both charge processing fees.

Stripe

Stripe’s processing fees vary by country. Visit Stripe’s documentation for details:

If you don’t see your country listed above, contact Stripe for help.

PayPal

Fees may vary by location. Visit PayPal’s documentation for details. You can also contact PayPal for help.

When you’ll be charged

Fees are collected immediately upon a successful transaction. These fees are separate from your recurring subscription payments with Squarespace and are taken from your payment processor account.

Where to review your transaction fees

Stripe

To review a breakdown of fees per order, open the order in Stripe. See the Fee line item in the Payment Details section.

PayPal

To review fees, log into your PayPal Business account. In the Activity tab, transaction fees appear as a payment to Squarespace.

Refunds

Refunds of processing fees vary between payment processors.

Stripe

Full refunds include Squarespace's transaction fees and partial refunds include a pro-rated portion of the fees. Refunds don't include Stripe's processing fees.

PayPal

Full refunds include Squarespace's transactions fee and most of PayPal's processing fees, excluding PayPal's fixed transaction fee (for example, $0.30 for transactions for U.S.-based accounts). Partial refunds include a pro-rated portion of the fees, but not PayPal's fixed transaction fee.

How to avoid the Squarespace transaction fee

To avoid the 3% Squarespace fee, you might consider switching to a Commerce billing plan. The Website Business billing plan is a great way to run a small shop. If you have a large volume of transactions, the Commerce plans waives the Squarespace processing fee.

For more information, visit Choosing the right Squarespace plan.

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Transaction fees