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Connecting social accounts

You can connect your Squarespace site to social networks, like Facebook and Instagram, and other online services. After connecting social accounts, you can:

  • Add icons that link to your social profiles
  • Add content to your site from some social profiles, like Twitter or Instagram
  • Share content from your site with certain social profiles

Watch a video

Before you begin

  • To connect a social account, you'll need the login credentials. 
  • To add more than one account from the same service (for example, multiple Twitter accounts), first log out completely from all accounts for that service. 

Social accounts

You can connect over 30 different social accounts to your Squarespace site. The features and setup process very by service. To learn more, visit Displaying social icons.

These services display a social icon that links to the account and offer more functionality, like the ability to share content between services. Click a link to learn more about what each integration offers:

These services display a social icon that links to the account, but don't offer any integrations with Squarespace: 

Step 1 - Add an account

Desktop Mobile
  1. In the Home Menu, click Settings, and then click Connected Accounts.
  2. Click Connect Account.

  1. In the Connected Accounts menu, select the account you'd like to add. 

  1. For certain accounts, log in with your account name and password, and then click Authorize. This step varies by service. For more help, visit the guide on the specific service.
  1. In the Home Menu, tap Settings, and then tap Connected Accounts.
  2. Tap Connect Account.
  3. In the Connected Accounts menu, select the account you'd like to add. 
  4. A login page for the selected service will open in a new browser window. 
  5. For certain accounts, log in with your account name and password, and then tap Authorize. This step varies by service. For more help, visit the guide on the specific service.

Step 2 - Set up the account

Click your account in Connected Accounts to open its settings, and complete all of the fields. This step varies by service. For more help, visit the guide on the specific service.

For Facebook, Twitter and Tumblr, you can set the default posting format for the content you choose to push. You can add a Title by typing %t, Author by typing %a, or the URL by typing %u. For example, this is how those fields display on Facebook: 

  • Red - Title (%t)
  • Yellow - Author (%a)
  • Green - URL (%u)

test__5_.jpg

Reset account data

For accounts like Twitter, Instagram, Flickr, Foursquare, and 500px, you can click Reset Data to refresh the feeds in any Social Blocks connected to these accounts. We recommend waiting a few minutes and refreshing your browser to see the updates. 

Disconnect an account

To remove an account from your list of connected accounts, select the account and click Disconnect.

Disconnecting a social account removes the social icon from Social Links Blocks and built-in social icons for your template. Blocks that pull from social media, like the Instagram and Twitter Block, will no longer display content. 

Troubleshooting

I'm seeing a "Connected Accounts Deactivated" message when I log into my site.

Connected_Accounts_Deactivated.png

Making changes to a connected account, like changing the password or permissions, can often cause the account to disconnect. To resolve the issue, reconnect the account using the following steps:

Desktop Mobile
  1. Log out of the affected account on your browser. For example, if your Tumblr account is deactivated, ensure that you're logged out of Tumblr before continuing.
  2. From the Home Menu, click Settings, then Connected Accounts. The deactivated account will show an error message next to the title. You can also click any account to open the details.
  3. Return to the Connected Accounts panel and click the account name.
  4. Click Disconnect at the bottom of the account settings. 
  5. Click Connect Account to add the account again, using the new password if applicable. Allow full permission for Squarespace to make changes to the connected account.
  1. Log out of the affected account on your mobile browser. For example, if your Tumblr account is deactivated, ensure that you're logged out of Tumblr before continuing.
  2. From the Home Menu, tap Settings, then Connected Accounts. The deactivated account will show an error message next to the title. You can also click any account to open the details.
  3. Return to the Connected Accounts panel and tap the account name.
  4. Tap Disconnect at the bottom of the account settings. 
  5. Tap Connect Account to add the account again, using the new password if applicable. Allow full permission for Squarespace to make changes to the connected account.

I can't see my social blocks. 

Social blocks, like the Twitter Block or Instagram Block, might not display if you're using ad blockers in your browser. We recommend removing any ad blockers to see if that helps. If you still can't see these blocks, try disabling all browser extensions. If you continue to have trouble, open a ticket.

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Connecting social accounts