Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Setting up shipping rates

You can create shipping options that automatically apply to physical products at checkout. This guide provides an overview of these options and how to set them up. Shipping options include:

Before you begin

  • To apply shipping rules abroad, or to specific cities, states, and provinces, visit Creating shipping zones.
  • Product-specific shipping rules aren't available at this time.

Choosing the right shipping options for your business

For advice on which shipping options to offer based on the products you sell, visit Choosing the right shipping options.

Step 1 - Add a shipping method

After you choose the right shipping methods for your business, follow these steps to set them up:

  1. In the Home Menu, click Commerce, and then click Shipping.
  2. Click Add Shipping Option.
  3. Click Flat Rate or Depending on weight in the Shipping Options menu.
  4. If you’re on the Commerce Advanced plan, you can select Carrier Calculatedvia FedEx, Carrier Calculated via UPS, and Carrier Calculated via USPS.

Use your shipping carrier’s resources to calculate shipping rates:

Step 2 - Choose a shipping zone

A shipping zone is an area where a specific shipping option applies, like a specific country or state. Click Shipping Zones to choose at least one zone for this shipping option.

  • You can create local and regional options for the United States or Canada.
  • Customers in countries without a set rule won't see their country listed as an option at checkout.
  • To enable shipping to customers in areas where you haven't set up a specific shipping option, select Rest of the World.

Click Save to save your new shipping method

To learn more, visit Creating shipping zones.

Selecting Rest of the World in the Shipping Zones tab.

Create a free shipping option (optional)

You can offer free shipping using the Flat Rate shipping option or by offering a "free shipping" discount. For help with this, visit Free shipping.

Note: It isn't possible to set per-product shipping rates, so a "Free Shipping" Flat Rate option will be available to any customer checking out.

How shipping rates display

Your view

In the Commerce panel, shipping options display in the order you add them.

How shipping rates appear in the Shipping panel.

Your customers' view

On the checkout page, shipping options appear after the customer enters their shipping address. The available options display in ascending order of price, with the least expensive option selected by default. It's up to the customer to select from the shipping options available to them.

How shipping rates appear for customers at checkout.

Was this article helpful?
141 out of 246 found this helpful
Setting up shipping rates