Set up and send emails using a custom email address that matches your domain.

If you have a custom domain linked to your Squarespace site, you can also add a custom email address. For example, if your domain is www.sampledomain.com, you can use a custom email address that matches your domain, like janedoe@sampledomain.com.

There are a couple ways to add email to Squarespace:

• If you don’t already have a custom email address, use one of our integrations with either Google Workspace or Titan to set up a new account.
• If you already have a custom email address, you can keep using it with Squarespace.

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Use Google Workspace or Essential Email by Titan

If you don't already have a custom email address for your domain, you can create a new one through our partnership with either Titan or Google Workspace. When you sign up for Essential Email or Google Workspace through Squarespace, you’ll manage your email account billing through Squarespace, but use Google or Titan’s interfaces to access your emails, calendars, and documents.

Learn more about the differences between the email plans.

Use an email address you already have

If you already have a custom email address, you can use it with your Squarespace site.

If your email is linked to a third-party domain, connecting your domain to Squarespace won’t affect the way your email is hosted. If your email is linked to a Squarespace domain, you can continue using your third-party email service by changing your domain’s MX records.

Note: If you’re transferring a domain to Squarespace, you can move your MX records to Squarespace along with your domain, but we suggest contacting your email provider before getting started. For more information, visit Transferring a domain to Squarespace.

Is my email hosted by Squarespace?

No. Your email is always hosted externally, even though your site is hosted by Squarespace. If your domain is hosted by Squarespace, your email account is still separate. When you use our integration with Google Workspace or Titan Email, you'll manage your Google Workspace or Titan Email billing through Squarespace, but Google or Titan Email hosts the email address.

Here’s how those three elements can work with your site:

• Site: Always hosted by Squarespace
• Custom domain: Hosted by Squarespace or a third party domain provider
• Email: Always hosted by a third party (either Google Workspace, Titan, or another provider)

For more help, we recommend reviewing these guides :

• Is hosting included?
• Web hosting vs. domain hosting
• Google Workspace and Squarespace overview
• Create a business email address with Essential Email by Titan
• Using a custom domain email you already own with Squarespace

Send emails successfully

When you send a message from a custom email address, the receiving email provider might block the email or mark it as "spam." To help email providers deliver your message to the recipient's inbox, add DKIM records to your domain.

If you set up your custom email address through Google Workspace, visit Google's documentation on using DKIM and SPF records. If you have a custom email address through Titan, we add SPF and DMARC records automatically during the setup process. Learn more about Titan’s DKIM records.

For more help ensuring your emails send successfully:

• Learn how to add DKIM and SPF records to a Squarespace domain.
• Avoid spam filters when sending Email Campaigns.