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Checking your billing subscriptions

This guide shows how to check your billing subscriptions for your website and any services connected to it like G Suite and domains.

Tip: To avoid interruption of service, set your subscriptions to renew automatically.

Check your site's billing plan and cycle

Each active Squarespace site has its own billing plan and subscription. If auto-nenew is enabled, this subscription renews either monthly or annually.

To check your current billing plan and cycle:

  1. In the Home Menu, click Settings, click Billing & Account, and then click Billing.
  2. Under Subscriptions, you'll see a box with these plan details:
  • Billing plan - Personal (Website), Business (Website), Basic (Commerce), or Advanced (Commerce)
  • Billing cycle - Monthly or Annual

For example, this site is on the Website Business plan, billed on an annual cycle:

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Click the box to view:

  • The primary domain for your site
  • Online Since - The date you started active billing
  • Plan - Your current plan title
  • Billing Cycle - Your current billing cycle (Monthly or Annual)
  • Next Payment - Date and amount of your next payment

You can cancel a website subscription at any time.

Example_Site.jpg

View more subscription information

You can find more information about the sites you manage or contribute to in your Account Dashboard.

Click the ... icon next to a site title to view:

  • Plan - Your current plan title
  • Billing Cycle - Your current billing cycle (Monthly or Annual)
  • Auto-renew - If auto-renew is enabled
  • Renews - Renewal date
  • Amount - Annual or monthly renewal charge
  • Payment Information - Last four digits of the card on file
  • Contributors - Contributors added to the site
  • Domain - Custom domains added to the site
  • Email - The number of email users added with G Suite

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Check your domain subscriptions

If you have Squarespace Domains, use these steps to check your domain subscriptions. This includes domains you transferred to Squarespace.

To check your domain subscriptions:

  1. In the Home Menu, click Settings, click Billing & Account, and then click Billing.
  2. Under Subscriptions, click Domains.
  3. You'll see a box for each Squarespace Domain connected to your site. Each box includes the domain name and next renewal date.
    Squarespace_Demo.jpg

Click a box to view the following information:

  • Online since - The domain's registration date
  • SSL Certificate Status - If SSL security is enabled or disabled
  • Renews On - Renewal date and next charge amount

If you registered your domain within the last five days, you can cancel the domain. Otherwise, you can disable auto-renew so it expires at what would be its next billing date.

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Check your G Suite subscription

If you manage a G Suite account through Squarespace, use these steps to check your subscription.

  1. In the Home Menu, click Settings, click Billing & Account, and then click Billing.
  2. Under Subscriptions, click G Suite.

In the G Suite Billing panel, you can view:

  • Email Account
  • Number of Users
  • Billing Cycle
  • Auto-renew

You can cancel G Suite and transfer your G Suite account to Google.

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View your invoices

Payments for each service on your account—including your website's billing plan, Squarespace Domains, Getty Images, and G Suite—appear as a separate invoices, starting with the most recent payment.

To view an invoice:

  1. In the Home Menu, click Settings, and then click Billing & Account.
  2. Click Invoices.
  3. Click an invoice to view its details.

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Checking your billing subscriptions