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Checking your billing subscriptions

This guide shows how to check billing subscriptions for your website and any services connected to it like Squarespace Domains and G Suite.

Tip: To avoid interruption of service, set your subscriptions to renew automatically.

Understanding independent billing subscriptions

All Squarespace subscriptions are independent from each other. This means that changing or cancelling one service doesn’t automatically affect other subscriptions.

For example, if you cancel a website with a Squarespace Domain connected, the domain subscription remains active (even after the website expires), unless you cancel the domain separately.

Similarly, if you have multiple sites on your account, changing the billing plan of one won't affect the others. To take action on multiple site subscriptions, repeat steps to change or cancel a subscription for each additional site.

Currently, you can have subscriptions with the following Squarespace services:

Check your site's billing plan and cycle

Each active Squarespace site has its own billing subscription. If auto-renew is enabled, this subscription renews either monthly or annually.

To check your current billing plan and cycle:

  1. Click here to log into your Account Dashboard.
  2. In the Websites tab, find the site you want to check.
  3. Click the ... under the homepage preview image.
  4. View your site's billing details, including:
    • Plan - Your current billing plan title
    • Billing Cycle - Your current billing cycle (Monthly or Annual)
    • Auto-renew - If auto-renew is enabled
    • Renews - Renewal date
    • Amount - Annual or monthly renewal charge
    • Contributors - Contributors added to the site
    • Domain(s) - Custom domains added to the site
    • Email - The number of email users added with G Suite

Expired websites on your Account Dashboard display the number of other active subscriptions remaining on the site, such as custom domains or Email Campaigns.

Check your domain subscriptions

To check your Squarespace Domain subscriptions, including domains you've transferred to Squarespace:

  1. Click here to log into your Account Dashboard.
  2. In the Domains tab, find the domain you want to check.
  3. Click the ... to the left of the domain.
  4. View your domain's billing information, including:
    • Provider - Your domain provider. If Squarespace is listed, the next three fields will show.
    • Auto-renew - If auto-renew is enabled
    • Renews or Expires - The renewal or expiration date
    • Amount - Domain renewal charge

Check your Email Campaigns subscription

If you use Email Campaigns to send newsletter campaigns, use these steps to check your subscription:

  1. In the Home Menu, click Settings.
  2. Click Billing & Account, then click Billing.
  3. Under Subscriptions, click Email Campaigns.

In the Email Campaigns Billing panel, you can view:

  • Plan - Your Email Campaigns subscription plan
  • Active Since - The date you subscribed to this plan
  • Billing Cycle - Your Email Campaigns billing cycle (Monthly or Annually)
  • Renews On - Renewal date and next charge amount
  • Auto-renew - Whether your subscription will automatically renew

Check your G Suite subscription

If you manage a G Suite account through Squarespace, use these steps to check your subscription.

  1. In the Home Menu, click Settings.
  2. Click Billing & Account, then click Billing.
  3. Under Subscriptions, click G Suite.

In the G Suite Billing panel, you can view:

  • Email Account - The custom domain used for the G Suite account
  • Number of Seats - The number of available seats for users to fill (only appears for annual plans)
  • Number of Users - The number of individual email addresses created
  • Billing Cycle - Your G Suite billing cycle (Monthly or Annual)
  • Renews On - Renewal date
  • Auto-renew - Whether your subscription will automatically renew

Check your Scheduling subscription

If you use Scheduling to create and manage appointments and classes, follow these steps to check your subscription:

  1. In the Home Menu, click Settings.
  2. Click Billing & Account, then click Billing.
  3. Under Subscriptions, click Scheduling.

In the Scheduling Billing panel, you can view:

  • Plan - Your Scheduling subscription plan
  • Billing Cycle - Your Scheduling billing cycle (Monthly or Annually)
  • Next Payment - Next payment date and next charge amount
  • Auto-renew - Whether your subscription will automatically renew

Check your account balance

If you've received a credit on your account, you can confirm the balance in the Billing panel: 

  1. In the Home Menu, click Settings.
  2. Click Billing & Account, then click Billing.
  3. Review the information in the Account Credit section. This section will only show if a credit has been applied to your site.

View your invoices

Payments for each service on your account—including your website's billing plan, Squarespace Domains, Email Campaigns, G Suite, and Getty Images—generate separate invoices, starting with the most recent payment.

To learn how to find and download your invoices, visit Reviewing your Squarespace account invoices.

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Checking your billing subscriptions