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Checking your billing subscriptions

This guide shows how to check billing subscriptions for your website and any services connected to it like Squarespace domains, Email Campaigns, Scheduling, Member Areas, and Google Workspace.

Tip: To avoid interruption of service, set your subscriptions to renew automatically.

Understanding independent billing subscriptions

All Squarespace subscriptions are independent from each other. This means that changing or canceling one service doesn’t automatically affect other subscriptions.

For example, if you cancel a website with a Squarespace Domain connected, the domain subscription remains active (even after the website expires), unless you cancel the domain separately.

Similarly, if you have multiple sites on your account, changing the billing plan of one won't affect the others. To take action on multiple site subscriptions, repeat steps to change or cancel a subscription for each additional site.

Currently, you can have subscriptions with the following Squarespace services:

Website subscription and cycle

Each active Squarespace site has its own billing subscription. If auto-renew is enabled, this subscription renews either monthly or annually.

To check your current billing plan and cycle:

  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Under Subscriptions, click Website or Store, depending on your plan.

In the Website billing panel, you can view:

  • Online since - The date you subscribed to this plan
  • Payment - The payment method on file for your account
  • Next payment and Payment due - Renewal charge amount and due date
  • Plan - Your current billing plan title and billing cycle (pay monthly or annually)
  • Renew automatically - Use the toggle to turn auto-renew on or off

Expired websites on your Account Dashboard display other active subscriptions remaining on the site, such as custom domains or Email Campaigns.

Domain subscriptions

To check your Squarespace Domain subscriptions, including domains you've transferred to Squarespace:

  1. Click here to log into your Account Dashboard.
  2. In the Domains tab, find the domain you want to check.
  3. View your domain's billing information, including:
    • Provider - Your domain provider. If Squarespace is listed, the next three fields will show.
    • Status - When it's set to renew or expire.
    • Website - The built-in domain it's connected to.
  4. To see more details, click ... to the right of the domain, then click Billing to open the Billing panel.

Email Campaigns subscription

If you use Email Campaigns to send newsletter campaigns, use these steps to check your subscription:

  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Under Subscriptions, click Email Campaigns.

In the Email Campaigns billing panel, you can view:

  • Online since - The date you subscribed to this plan
  • Payment - The payment method on file for your account
  • Next payment and Payment due- Renewal charge amount and due date
  • Plan - Your Email Campaigns subscription plan and billing cycle (pay monthly or annually)
  • Renew automatically - Use the toggle to turn auto-renew on or off

Google Workspace subscription

If you manage a Google Workspace account through Squarespace, use these steps to check your subscription.

  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Under Subscriptions, click Google Workspace.

In the Google Workspace Billing panel, you can view:

  • Domain - The custom domain used for the Google Workspace account
  • Online since - The date you subscribed to this plan
  • Active users - The number of individual email addresses created
  • Inactive seats - The number of available seats for users to fill (only appears for annual plans)
  • Payment - The payment method on file for your account
  • Next payment and Payment due- Renewal charge amount and due date
  • Plan - Your Google Workspace subscription plan and billing cycle (pay monthly or annually)
  • Renew automatically - Use the toggle to turn auto-renew on or off

Member Areas subscription

If you sell memberships to gated content on your site with Member Areas, follow these steps to check your subscription:

  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Under Subscriptions, click Member Areas.

In the Member Areas Billing panel, you can view:

  • Online since - The date you subscribed to this plan
  • Active member areas - The number of individual member areas you've already created on your site and the number of member areas you can create, according to your pricing plan.
  • Payment - The payment method on file for your account
  • Next payment and Payment due- Renewal charge amount and due date
  • Plan - Your Member Areas subscription plan and billing cycle (pay monthly or annually)
  • Renew automatically - Use the toggle to turn auto-renew on or off

Scheduling subscription

If you use Scheduling to create and manage appointments and classes, follow these steps to check your subscription:

  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Under Subscriptions, click Scheduling.

In the Scheduling Billing panel, you can view:

  • Online since - The date you subscribed to this plan
  • Payment - The payment method on file for your account
  • Next payment and Payment due- Renewal charge amount and due date
  • Plan - Your Scheduling subscription plan and billing cycle (pay monthly or annually)
  • Renew automatically - Use the toggle to turn auto-renew on or off

Account balance

If you've received a credit on your account, you can confirm the balance in the Billing panel:

  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Review the information in the Account credit section. This section will only show if a credit has been applied to your site.

View your invoices

Payments for each service on your account—including your website's billing plan, Squarespace Domains, Email Campaigns, Google Workspace, and Getty Images—generate separate invoices, starting with the most recent payment.

To learn how to find and download your invoices, visit Reviewing your Squarespace account invoices.

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Checking your billing subscriptions