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Adding Google Workspace MX records

If you use Google Workspace (previously G Suite) with your Squarespace site, you need to add MX records to your domain to send and receive email. In some cases, setting up Google Workspace adds these records automatically.

If you can't send or receive email, your domain might be missing these MX records. This guide explains how to add them to your domain so your email works.

Add MX records to a Squarespace domain

If your Google Workspace account is connected to a Squarespace domain, MX records should already be in your domain as part of your account setup. Follow these steps to check for these records, and if necessary, add them manually.

Step 1 - Check for MX records

To check for Google Workspace MX records:

  1. In the Home menu, click Settings, and then click Domains.
  2. Click the Squarespace domain you use for your Google Workspace account.
  3. Click DNS records.
  4. In your settings, look for five records under Google Workspace. They should look similar to this:

Google_Workspace_Squarespace_domain_DNS_settings.jpg

  1. If the MX records are present, you don’t need to re-add them, and you can stop here. If the MX records are missing, add them using the preset in the next step.

Step 2 - Add missing MX records

If the MX records aren't present, you can add them manually. In the DNS records panel, select Google Workspace from the Add Preset drop-down menu. This adds the required records, so you don't need to type them in.

Add MX records to a third-party domain

If your Google Workspace account is connected to a third-party domain, ensure you add the correct MX records to your domain's DNS settings to complete your account setup. You should get instructions for this step by email after signing up. You can also find provider-specific steps in Google’s documentation.

Wait 72 hours

New MX records may take up to 72 hours to fully process and send email to your address.

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