Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Updating your billing credit card

You can change the credit or debit card you use to pay for Squarespace at any time. We charge the same card for all Squarespace subscriptions connected to a site, including a website, domains, and G Suite.

All Squarespace subscriptions automatically renew at the end of each billing period using the credit card information on file, unless you disable auto-renew. If you update your credit card before your next renewal date, we’ll use the updated card for the next payment. If your credit card expires, update your information before your next billing date to avoid a service interruption.

You can use these accepted payment methods for Squarespace billing. If you're having trouble, visit Why was my card declined at checkout?

Before you begin

  • If you manage multiple sites, the card on file for each is handled separately. To update the card for more than one of them, repeat the steps in this guide for each site.
  • If you contact us, we might ask you to verify your ownership of the site by providing information about the card we last charged. To learn more, visit Verifying your account ownership.
  • This guide covers changing the credit card on file for billing. If this isn't what you're looking for, you can also change your billing plan or reactivate a site.

Update your card

  1. Log into your site.
  2. In the Home Menu, click Settings, and then click Billing & Account.
  3. Click Billing, and then click Credit Card.
  4. Enter your new card information, completing all fields and checking for errors, as any incorrect information will result in the card being declined.
  5. After reviewing the information carefully, click Save.

The fields are:

  • Full Name - First and last, or a company name
  • Credit or Debit Card Number - For your security, an example number appears grayed out. Click this field to enter a new credit card number.
  • CVV - For Visa, MasterCard, and Discover cards, the CVV is the three-digit number on the back of your card. For American Express cards, the CVV is the four-digit number on the front of your card.
  • Expiration Month and Year
  • Postal Code/Zip Code
  • Country

Next steps

If your site is past due or you fixed a billing failure

If your last website subscription payment is past-due or you updated your card because you received a billing failure email, saving the new credit card automatically triggers a payment attempt. For website subscriptions, you can also click Retry Payment. Once the payment is successfully processed, a purchase receipt will display.

If your domain expired or your G Suite account was suspended

If your domain expired fewer than 30 days ago or your G Suite account was suspended due to billing failure, you'll need to manually reactivate the account. To learn more, visit Reactivating an expired Squarespace Domain and G Suite pricing, billing, and invoices

Troubleshooting

If you're having trouble with your credit card, please check with your bank. You can also visit Why was my card declined at checkout? and My site is past due for more help.

Was this article helpful?
97 out of 441 found this helpful
Updating your billing credit card