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Importing products from Shopify, Etsy, and BigCartel

If you’re moving your online store to Squarespace, you can import your product inventory from Shopify, Etsy, and BigCartel.

This is a one-time import process, and it won’t continually sync inventories. Any updates you make in Squarespace or the other platform won’t appear in the other platform.

You can also use our .csv template to import products.

Note: Manually created .csv files won't import correctly. To successfully import products, follow the steps below using an export file from the platform you’re moving away from, or our .csv template.

What imports to Squarespace

The following product information will import to Squarespace:

  • Title
  • Description
  • SKU
  • Price
  • Variants
  • Weight
  • Images

To import products with unlimited quantities, leave the Variant Inventory Tracker column blank in Shopify's .csv file.

  • Title
  • Description
  • Price
  • Quantity in stock
  • Images

Keep in mind:

  • Only active Etsy products export this information
  • Variant-specific prices and quantities don’t import. Variants will have 0 stock and prices will all be the same.
  • Digital products from Etsy will import as physical products. To sell digital products on Squarespace, recreate them as digital products manually.
  • Product Name
  • Price
  • Description
  • Images

Squarespace can’t import this product information:

  • Variants
  • Quantity in stock

Import products to Squarespace

Follow these steps to import products to Squarespace from Shopify, Etsy, and BigCartel.

  1. In your Shopify account, follow their steps to download a .csv file of your inventory. Save the .csv to your desktop or somewhere convenient.
  2. In your Squarespace site, go to the Home Menu, click Settings, then click Advanced.
  3. Click Import / Export.
  4. Click Import.
  5. Select Shopify from the Import Site menu.
  6. Drag and drop the .csv file from Shopify into the Add a File box.
  7. Click Begin Import.
  8. A Success message appears after the import is complete.
  1. In your Etsy account, follow their steps to download your listing information. Save the .csv to your desktop or somewhere convenient.
  2. In your Squarespace site, go to the Home Menu, click Settings, then click Advanced.
  3. Click Import / Export.
  4. Click Import.
  5. Select Etsy from the Import Site menu.
  6. Drag and drop the .csv file from Etsy into the Add a File box.
  7. Click Begin Import.
  8. A Success message appears after the import is complete.
  1. In the Home Menu, click Settings, then click Advanced.
  2. Click Import.
  3. Select Big Cartel from the Import Site menu.
  4. Enter your full Big Cartel URL. For example, http://examplestore.bigcartel.com.
  5. Click Begin Import.
  6. A Success message appears after the import is complete.

Find your imported products

The imported products will appear in a new Products Page in Squarespace, hidden from navigation. To find the products:

  1. In the Home Menu, click Pages.
  2. In the Not Linked section, click the page called Imported Products. If you don’t see it, refresh your browser.

Next steps

Now that your imported products are on your new site, you might want to:

Troubleshoot import issues

Products from Etsy didn't import

If your products from Etsy didn't import, check the image URLs on the .csv file you imported. If an image is hosted on the Etsy CDN, and the URL begins with https, the product won't import. Image URLs hosted on the Etsy CDN contain the word "etsystatic," like this:

https://img1.etsystatic.com/...

To fix this, remove the s and ensure all image URLs begin with http. Then upload the file again.

Other import issues

As a first step in troubleshooting other product import issues, use our .csv template instead of .csv exports from other platforms.

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Importing products from Shopify, Etsy, and BigCartel