This guide covers what to do when someone invites you as a contributor to a Squarespace site.
Step 1 - Open the contributor email
When someone invites you as a contributor, you'll receive an email invitation with the subject line "Contributor Invitation from [Inviter Name]." Open the email and click Accept Invitation.
A message will display the email address of the account that invited you and the name of the site. Click Accept.
If your device is currently logged into a Squarespace account other than the one that received the invitation, you'll be prompted to log in using a different account. Click Someone Else.
If no other account is logged in, the Create Account or Login screen will display, depending on whether you've already created an account for this email address.
If you already have a Squarespace account
If you already have a Squarespace account, you'll be prompted to sign in with your existing account email and password. Enter your credentials, then click Login.
If you don't have a Squarespace account
If you don't have a Squarespace account, enter your name, email address, and password to create your account. You'll use these credentials to log into the site. Click Create Account to accept the invitation.
Note: To switch between the existing login and account creation screens, click Create Squarespace Account or Use an existing account.
"Invalid email address"
This message appears when the email address entered isn't part of our system. If you don't have a Squarespace account already, click Create Squarespace Account.
If you have a Squarespace account, check the email address for typos or errors. For more help, visit Recovering your email address.
This message appears when the password doesn't match our system's record for the email address. If you don't have a Squarespace account already, click Create Squarespace Account.
If you have a Squarespace account, carefully reenter the password to avoid typos or errors. For more help, visit Recovering your account password.
"Invalid Invitation Code"
If the invitation has already been accepted, or if the site owner cancelled the invitation, this message will appear. Contact the site owner and ask them to remove and resend the invitation.
"No such account" or "Account removed"
If the Squarespace site you've been invited to has been deleted or its URL has changed, this message will appear. Contact the site owner to have them remove and resend the invitation.
I didn't receive an email invite
If you didn't receive the invitation email, check your spam folder or search your email for "firstname.lastname@example.org." If you still aren't receiving the email, ask the site owner to manually send you the invitation link.
My email address is wrong or needs to be changed
To change your listed name, email address, or avatar, edit your profile.