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Updating your account email address

In this guide, you'll learn how to change the email address associated with your Squarespace account.

Your email address is also your login username. After changing it, use the updated email address to log into any Squarespace site connected to your account.

Keeping a valid email address on file with us ensures that you receive all notifications for your site and about your account, including replies to any Customer Care tickets. We recommend using an email address you can regularly access.

Note: To log in through Facebook, Google, or Twitter instead of using an email address and password, visit Changing how you log into Squarespace.

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Before you begin

  • If you usually log in through a social account, you won’t see the option to update your Squarespace account email address. Instead, update the email address through your social account. You can also switch to email and password login.
  • If you forgot the email address associated with your account, you can recover it from the login screen. 
  • To transfer ownership of one site, follow the steps in Changing site ownership instead.
  • To use an email address already used to log into a different site, invite that address as a contributor instead.
  • If you have a G Suite account through Squarespace, we don't recommend using your G Suite email address as your account email address. If you forget the password for both accounts, you could be locked out of Squarespace. 
  • Updating your account email address doesn't change where you receive Form Block submissions. To change that email address, visit Managing form and newsletter storage.
  • A valid account email address is required per our Terms of Service

Step 1 - Open Account & Security settings

Use these steps to open Account & Security settings:

Tip: Click this link to open your Account & Security settings, then start with Step 2 below. You may be prompted to log into your account.
  1. In the Home Menu, scroll down and click your profile picture or initials.

  1. In your Account Dashboard, hover over your profile picture or initials in the top-right corner.
  2. Select Account & Security.

Squarespace___Account_Dashboard.jpg

Step 2 - Change your account email address

  1. In Account & Security settings, click your email address.
  2. Enter your account password
  3. Enter your new email address twice
  4. Click Save.

After updating your account email address, complete the verification process to confirm your email as a valid address.

Tip: To re-send the verification email, in the Account & Security panel, click the email address, then click Re-send verification.

All sites connected to your account will update with this email address.

Squarespace___Account_Dashboard.png

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Updating your account email address