You can change your Squarespace website plan and cycle at any time. This guide covers changing your plan and how often you’re billed for service (monthly or annually).

• For our current pricing, visit our Pricing page.
• To upgrade a trial site, visit Upgrading to paid service.
• For tips on the right time to upgrade, visit When to upgrade to a Commerce plan.
• To switch from a Mobile Start plan, visit Upgrading to a Mobile Start plan. 

Before you begin

Site owners and contributors with Admin or Billing permissions can make these changes.

• To change your plan and billing cycle, change your plan first, then return to the Billing panel to change your billing cycle. You can't change your plan and billing cycle at the same time.
• If your site is past due, update your billing credit card before changing your plan.
• Before you can downgrade your plan, you may need to disable or remove specific premium features from your site. 

Switch between billing plans

Note: To use a different card to pay for a new plan, first enter the new card, then follow the steps below.

To upgrade or downgrade your plan:

1. Click this link to open your Account Dashboard, then click the site you want to edit.
2. In the Home menu, click Settings.
3. Click Billing & account, then click Billing.
4. Click Website or Store under Subscriptions.
5. Beside the name of your current billing plan, click Change.
   
6. Select a new plan. To learn more about each plan, visit Choosing the right Squarespace billing plan.
7. Click Confirm plan change.

Change your billing cycle

Squarespace website subscriptions have two billing cycle options: monthly and annual. It's not possible to pay for multiple years at a time.

To switch to annual or monthly billing:

1. Click this link to open your Account Dashboard, then click the site you want to edit.
2. In the Home menu, click Settings.
3. Click Billing & account, then click Billing.
4. Click Website or Store under Subscriptions.
5. Beside your current billing cycle (Pay monthly or Pay annually), click Change.
6. Click Annually or Monthly.
7. Click Confirm cycle change.

What happens to your site when you downgrade your plan

If you’re on a Business or Commerce website plan and change to the Personal website plan, premium features will be removed from your site. Before downgrading to the Personal plan:

• Delete any carrier calculated shipping options.
• Disable or delete some pages if your current plan has page limits.
• Disable automatic tax rates. 
• Edit your shipping options and remove shipping zones by city. 
• Remove contributors if you have more than two. Personal plans have a limit of two contributors for a site, including the site owner. 

You can switch back to a Business or Commerce plan at any time to regain full access to these features.

PayPal

If you use PayPal as a payment processor and downgrade from a Commerce plan to one that charges transaction fees, you may need to reset your PayPal connection to continue offering it at checkout. 

Refunds or charges

If you switched to monthly billing

If you switched from annual to monthly billing, you’ll start a new billing cycle. Your invoice will be based on the cost of the monthly plan subtracted from the cost of the unused time on the annual plan.

Usually, this will be a refund, which will take 3 to 10 business days to process. However, if you had less than one month left on an annual cycle, you'll be charged a prorated amount.

If you switched to annual billing

If you switched from monthly to annual billing, you’ll start a new billing cycle. The invoice will be based on the cost of the unused time from the month subtracted from the cost of the annual plan.

If you downgraded your plan

If you downgraded your plan, you’ll be refunded the prorated difference between the two plans. The refund is based on the remaining time in your billing cycle. Your billing cycle and renewal date won't change.

If you upgraded your plan

If you upgraded your plan, you’ll be charged the prorated difference between the two plans based on the remaining time in your billing cycle. Your billing cycle and renewal date won't change.

Review your renewal status

When you change your billing plan or cycle, your subscription will be set to renew automatically. If you don’t want your subscription to renew, uncheck Auto-renew every time you change your plan.

To review your site's renewal status:

1. In the Home menu, click Settings.
2. Click Billing & account, then click Billing.
3. Click Website or Store under Subscriptions.
4. Your next renewal/billing date is listed beside Payment due.
5. At the bottom of the panel, switch the Renew automatically toggle off.

Change your billing date

To change your site's billing date without changing your billing cycle, you can disable auto-renew and reactivate the site on the day you'd like to be charged.

Keep in mind that turning off auto-renew will cause your site to expire on the Payment due date, which means that your site will be taken offline until you reactivate it.

What happens to your Squarespace Domain

For Squarespace domains you purchased

If you purchased a Squarespace Domain and switched from annual to monthly, the domain will stay on its own annual billing cycle. You can review your domain's renewal date in the Domains panel.

For your free Squarespace Domain

If you registered a legacy Squarespace Domain and switch to monthly billing, check Renew my domain to keep the domain registered. It'll convert to a paid domain, renewing for $20 annually. After you renew the domain, it can't be made free again.

If you don't want to keep the domain, leave Renew my domain unchecked when you switch to monthly billing. The domain will expire at the end of its current billing cycle.