Accessing your Squarespace-managed domain's DNS settings

To forward your domain or set up a third-party email service, edit your DNS records in the Domains panel.

If you registered your domain through Squarespace or connected a third-party domain via Nameserver Connect, you can access its DNS records in the Domains panel. DNS records are instructions that servers use to direct visitors to your domain, send email to custom email addresses, and more. There are only a few reasons for editing these records, like if you're forwarding your domain, setting up a third-party email or fixing a domain that's longer connecting.

To move your domain or manage your domain's privacy settings, visit Other ways to manage your domain.

Note: If your third-party domain is connected via DNS Connect, you'll access your domain's DNS settings in your account with your provider instead. If you need help, follow your provider’s instructions.

Open your domain's DNS settings

To access your domain's DNS settings:

1. Open the Domains panel. If your domain is linked to a parking page, log into your parking page to view your unique Home menu instead.
2. Click the domain name. If you have multiple Squarespace domains, you'll manage their DNS records separately.
3. Click Edit DNS.

Add preset DNS records for email, domain forwarding, and other services

Certain domain tasks, like setting up MX records for a third-party email provider or setting up domain forwarding, require specific records. For many of these tasks, you can use a preset to enter the information correctly.

To add a preset, select one of these options from the Add Preset drop-down menu. For help with steps outside this panel, like getting specific records from another provider, contact that provider for support:

Add custom DNS records

To add a custom DNS record, scroll down to Custom records. You can add and edit these record types:

• A
• AAAA
• CNAME
• MX
• SRV
• TXT

For detailed steps, visit Adding custom DNS records to your Squarespace domain. 

Add Squarespace defaults

Squarespace defaults are DNS records that point your domain to your site. Your domain can stop connecting to your site if these records have been edited or deleted. If your domain is connected via DNS Connect, follow these steps to restore the defaults:

1. Open the Domains panel.
2. Click the domain you're working to connect.
3. Click Edit DNS.
4. Select Squarespace defaults from the Add preset drop-down menu.
5. Click Add.

If your domain is connected to your site via Nameserver Connect, we have step-by-step guides for the following providers on how to troubleshoot connection issues:

• GoDaddy
• Namecheap
• Network Solutions

Remove Squarespace defaults

To remove your Squarespace default records:

1. Open the Domains panel.
2. Click the domain you're editing.
3. Click Edit DNS.
4. In the DNS Settings window, click the red trash can next to Squarespace Defaults.
5. In the pop-up window, click Delete.

Error message: DNS Record Conflict

If a "DNS Record Conflict: This preset conflicts with a previously added preset" error message appears when trying to add presets, it means your DNS records conflict with the presets. The records you're trying to add may duplicate ones already saved on your domain, or interfere with other records in place.

To find the error, look for similar types of records or records with data that might conflict. For example, it's not possible to add MX records for both Google Workspace and Zoho Mail.

If there aren't any conflicting records, refresh the page, then try adding the presets you want again.

Other ways to manage your domain

Many domain management tasks don't involve using DNS records. For help, visit these guides instead:

• Connect a domain you registered elsewhere, like HostGator, Hover, or 1&1. (You'll edit the DNS records in your provider's account, not Squarespace.)
• Disable Whois Privacy
• Edit your nameservers and add DNSSEC
• Set a new primary domain
• Transfer a domain to Squarespace
• Unlock and transfer a domain away from Squarespace

Next steps

Learn more about customizing your domain using presets and custom records:

• Review specific steps for adding custom records.
• Forward or point your Squarespace domain to another site, and learn about the difference between the two options.
• Create a subdomain for your Squarespace domain.