Accessing your Squarespace-managed domain's DNS settings

To point your domain to Squarespace or set up a third-party email service, add preset DNS records from the domains dashboard.

Last updated January 28, 2025

If you registered your domain through Squarespace or connected a third-party domain via Nameserver Connect, you can access its DNS records, also called resource records. DNS records are instructions that servers use to direct visitors to your domain, send email to custom email addresses, and more. There are only a few reasons for editing these records, like if you're setting up a third-party email or fixing a domain that's longer connecting.

This guide covers accessing your domain's DNS settings and adding built-in presets for specific DNS records. To manually add custom records, visit Adding DNS records to your domain.

To move your domain, edit your domain's privacy settings, or take other actions that don't require DNS settings, review Other ways to manage your domain.

Note

If your third-party domain is connected via DNS Connect, you'll access your domain's DNS settings in your account with your provider instead. If you need help, follow your provider’s instructions.

Open your domain's DNS settings

To access your domain's DNS settings:

  1. Open your domains dashboard
  2. Click the domain name. If you have multiple Squarespace domains, you'll manage their DNS records separately.
  3. Click DNS in the side panel.

Add preset DNS records for third-party email or Squarespace sites

Certain domain tasks, like setting up MX records for a third-party email provider, require specific records. For many of these tasks, you can use a preset to enter the correct information automatically.

To add a preset, click Add Preset in the top-right corner and select one of the below presets. For help with steps outside this panel, like getting specific records from another provider, contact that provider for support.

Preset option

Purpose

Google Workspace

Select this preset if you signed up for Google Workspace through a company other than Squarespace, or if you previously deleted your MX records. Visit Adding Google Workspace MX records to learn more. 

Fastmail

Select this preset to add the required fields for Fastmail.

Proton Mail

Select this preset to add the required fields for Proton Mail.

Titan

Select this preset to add the required fields for Titan.

Neo

Select this preset to add the required fields for Neo.

iCloud

Select this preset to add the required fields for iCloud.

Zoho Mail

Select this preset to add the required fields for Zoho Mail. You’ll also need to add a unique verification code CNAME. Visit Using Zoho Mail with your Squarespace domain to learn more.

Google Workspace verification

Select this preset to retry your Google Workspace verification on a parking page.

Squarespace Defaults

If you've deleted or edited the original settings for your Squarespace domain, select this preset to restore the default records.

Add Squarespace defaults

Squarespace defaults are DNS records that point your domain to your Squarespace site. Generally, when you register a domain with Squarespace or transfer a domain into Squarespace, the Squarespace defaults are added automatically. If these records are edited or deleted, your domain can stop connecting to your site.

If your domain isn't connecting to your site and the DNS records are missing, follow these steps to restore the defaults:

  1. Open your domains dashboard.
  2. Click the domain you're working to connect.
  3. Click DNS in the side panel.
  4. Click Add preset and select Squarespace defaults.

If your domain is connected to your site via Nameserver Connect, we have step-by-step guides for the following providers on how to troubleshoot connection issues:

Remove Squarespace defaults

To remove your Squarespace default records:

  1. Open your domains dashboard.
  2. Click the domain you're editing.
  3. Click DNS in the side panel.
  4. Under DNS Settings, click the red trash can next to Squarespace Defaults.
  5. In the pop-up window, click Delete to confirm.

Error message: DNS Record Conflict

If a "DNS Record Conflict: This preset conflicts with a previously added preset" error message appears when trying to add presets, it means your DNS records conflict with the presets. The records you're trying to add may duplicate ones already saved on your domain, or interfere with other records in place.

To find the error, look for similar types of records or records with data that might conflict. For example, it's not possible to add MX records for both Google Workspace and Zoho Mail.

If there aren't any conflicting records, refresh the page, then try adding the presets you want again.

Add custom DNS records

To add a custom DNS record, scroll down to Custom records. To learn more, visit Adding custom DNS records to your domain.

Other ways to manage your domain

Many domain management tasks don't involve using DNS records. For help, visit these guides instead:

Next steps

Learn more about customizing your domain using presets and custom records:

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Accessing your Squarespace-managed domain's DNS settings