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Transferring a Google domain to Squarespace

If you have a domain with Google, you can transfer it to Squarespace by following this guide. Transferring your domain lets you manage all of your domain settings and billing in one place, with Squarespace as your domain host.

Before you begin, review our requirements for transferring a domain.

Note: To ensure a smooth transition, we recommend setting the domain's Registrant and Admin as the same person, then letting that person handle the transfer. If you’re that person, ensure that the email address listed for both is accurate and accessible. You’ll use this email address to approve the transfer. See Step 4 for more details.

Timing

Domain transfer speed depends on how quickly Google can process your request. Some domains transfer within one day, while others can take closer to 15 days to complete. By keeping the recommended transfer settings intact, you shouldn’t experience any domain downtime.

Pricing and billing

Here's how much it costs to transfer a domain to Squarespace and how registration works:

  • Pricing is based on the TLD, from $20 to $70.
  • To complete the transfer, you'll pay for one year of domain registration.
  • There's no extra fee for the transfer itself.
  • You'll keep the time remaining on your registration on top of the extra year you'll register through us.
  • If you're eligible, the additional year of registration could be free.
  • Your domain will renew at the same price at the end of its registration term.
  • Your domain includes free Whois Privacy and SSL.

For more details, see our FAQ.

Transfer requirements

Before getting started, ensure your domain is eligible for transfer. If you’re not sure if your domain meets these rules, check with your current registrar.

  • The domain’s TLD must be on our supported TLD list. If your domain isn’t on this list, you can connect it to your site instead.
  • We don’t support registry premium domains.
  • Sixty days must have elapsed since you registered or transferred the domain with your current provider.
  • You’ll need to unlock your domain to transfer it.
  • Your domain’s Whois privacy must be disabled.
  • You’ll need access to the domain's Registrant and Admin email addresses to approve the transfer request.
  • We don’t accept domains with current registration terms longer than 9 years.
  • You must approve the transfer via email within five days of receiving your purchase receipt on Squarespace, or the transfer will be automatically cancelled.

Moving email records

If you have a custom email address linked to your domain, you can transfer your MX records to Squarespace along with your domain. Your MX records keep your email hosted with your current email provider. 
 
Before transferring your domain to Squarespace, we recommend contacting your current email provider to ensure that there won’t be any restrictions or issues by moving to Squarespace. Some providers require keeping your domain hosted with them to keep your email account active. You may also want to back up any essential emails, contacts, or settings you may need.
 
See Step 8 for more information on transferring DNS settings.

Step 1 - Log into Google

  1. Go to Google Domains and click Manage Domains.
  2. Log into your account to prepare your domain for transfer.
  3. Click My domains.
  4. Click the domain you want to transfer. 

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Step 2 - Unlock your domain

Click the  to open the Settings tab. Under Domain lock, ensure your domain is unlocked. If not, click the Unlock domain button. 

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Step 3 - Turn off private registration

Under Private registration, select Make my info public. This means that your Whois contact information will be public during the transfer, but the privacy will automatically re-enable after your domain is successfully transferred.

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Step 4 - Verify domain contact information

Scroll down to Personal contact information and confirm that all contact information listed under Registrant and Admin is correct. Google sends the required authorization code the Registrant, and Squarespace sends the transfer approval email to the Admin. Both email addresses must be valid and accessible to complete the transfer. We recommend using the same email address for both contacts.

To review or update any of the information for either one, click Edit.

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Step 5 - Get authorization code

You'll need an authorization code from Google to complete the transfer. At the top of the page, click the Expires/Registration tab, which is usually indicated by a countdown showing the number of days left in your registration. 

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Under Transfer Out, click the Get authorization code button. You’ll enter this code later, so copy and paste it in a safe place before continuing.

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Step 6 - Start the transfer in Squarespace

Begin the transfer process in your Squarespace site’s Domains panel.

  1. Confirm that you’re logged into the correct Squarespace site.  
  2. In the Home Menu, click Settings, and then click Domains.
  3. Click Use a domain I own.
  4. Enter the full domain name you’re transferring in the Domain Name box, and then click Continue.

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  1. Click Transfer to Squarespace.

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If you see an error message at this point, ensure that your domain meets all of our transfer requirements. If it does, contact Google to investigate.

Step 7 - Confirm privacy settings

A window will open. To begin the transfer, both of the following options must be confirmed with a green check mark:

  • Unlock domain - Allows the domain to be transferred
  • Disable WHOIS privacy - Ensures that you receive all relevant transfer emails. Confirm that the email address listed is correct. 

If either option displays a red !, contact Google for help, then click Refresh to try again.

You'll also see a reminder to request an authorization code from your provider, if you haven't already. 

If both options look correct, click Continue.

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Step 8 - Review DNS settings

In the next window, confirm the DNS records to move to Squarespace. To minimize any downtime, we recommend keeping them all toggled to ON. Any options toggled to OFF must be managed manually.

  • Point to Squarespace - Change CNAME and A records to point the domain to Squarespace.
  • Keep other DNS records - Keep other DNS records intact, like MX records for email. Click View records to review the current DNS settings.
  • Move nameservers to Squarespace - Move the domain's nameservers to Squarespace. If you toggle this option off, it’s not possible to move DNS records to Squarespace.

If all settings look correct, click Continue.

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Step 9 - Review and confirm registration details

In the next window, confirm the domain’s registration details. These fields will automatically populate with information we detect from your Whois records with Google.  

Ensure that everything looks correct and all required fields are complete, then click Continue. If you’ve added any new data, your Whois records will update when your transfer is complete.

Step 10 - Confirm registration terms and billing

Note: If your site is on a trial, you'll be prompted to enter your payment information before this step. 

By transferring your domain to Squarespace, you’ll be charged for one additional year of domain registration with Squarespace. Pricing is based on your domain’s TLD and may be free if you’re eligible.

To confirm the transfer:

  1. Confirm the credit card on file.
  2. Confirm the total charge for one year of domain registration.
  3. Review the terms in the white box, including your domain’s new expiration date.
  4. If everything looks correct, click Transfer. 

If your payment is successful, you’ll see a purchase receipt. Click Continue to return to your Domains panel.

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Step 11 - Confirm via email

Next, you’ll receive a "Transfer Request" email from customercare@squarespace.com. Follow the steps in the email to enter your authorization code from Google and approve the transfer.

The transfer must be approved via this link within five days of receiving your purchase receipt on Squarespace, or it will automatically cancel.

Tip: The authorization code is a unique string of letters, numbers, and other characters. Because it can be a complex code, we recommend copying and pasting it instead of typing it.

If you're having trouble finding this email, you can ask Squarespace to resend it. Click the pending domain in your Domains panel, then click Resend Email

If you authorized a domain transfer from this email address previously, we may automatically authorize the transfer and skip sending you this email. Google still needs to approve the domain’s release on their end.

Step 12 - Accept the transfer from Google

After you've entered your authorization code, Google sends an email to the domain Registrant with a link to approve or deny the transfer. If you don't click the link, Google will automatically approve the transfer within five days of entering your authorization code.

Step 13 - Wait and test

After completing the steps above, Google should release the domain to Squarespace. If your domain transfer is still pending after 15 days and you’ve correctly followed all steps above, contact Google for more details. This timing is out of Squarespace's control.

When the domain is fully transferred, you'll receive a "Thank you" email from customercare@squarespace.com and the domain will appear in the Domains panel with a green label.

Troubleshooting failed transfers

If your domain fails to transfer, you’ll get an email from Squarespace. This can happen if you entered wrong information in the registration field, entered the authorization code incorrectly, or for other reasons. For a full list of scenarios, see our FAQ

Tips

Cancel or remove the transfer

You can cancel the pending transfer any time before entering your authorization code. Cancelling stops the transfer and refunds any amount paid for the additional year of registration.

Use the following steps to cancel:

  1. In the Home Menu, click Settings, and then click Domains.
  2. Click the domain under Transfers In Progress.
  3. Click Cancel Transfer.
  4. On the summary page, confirm the refund amount and click Cancel Transfer.
  5. In the pop-up, click Confirm to proceed. You’ll receive an email confirming the cancellation and refund.

If you already approved the transfer by entering the authorization code, but you haven't yet approved on Google's end, you can try cancelling from the email link. Google emails the domain Registrant before approving the transfer, allowing you a five-day window to cancel.

If the transfer failed and you need to try again, you can remove the current transfer before starting over. While this step isn't necessary, you may find it easier to keep track of pending transfers. 

  1. In the Home Menu, click Settings, and then click Domains.
  2. Click the domain under Transfers In Progress.
  3. In the Transfer Failed box, click Done.

You may need to refresh your browser for the failed domain to disappear. 

Next steps

After the domain transfer is complete, you can: 

Getting more help

For more help with transferring from Google, click the Help option at the bottom of Google Domains page and browse their help articles in the pop-up that appears. You can also visit their documentation.

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Transferring a Google domain to Squarespace