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Changing how you log into Squarespace

You can log into your Squarespace account by entering an email address and password, or through Apple, Facebook, or Google. To switch between login methods, choose the method you prefer on the login page, attempt to log in using the same email address linked to your Squarespace or social account, and follow the prompts to change your login settings. To avoid confusion, you should only do this if you need to.

Switch from email login to social login

To switch from email and password login to social login:

  1. On the login page, click the social account you want to log in with.
  2. Enter your credentials for the account. If you're switching to an Apple login, select Share my email.
  3. You’ll see a message that says Change Login Preference (You usually log in using your email address and password...)
  4. Click Use (account).
  5. You’ll receive a verification email. Click the link in the email.

Use_Google.png

Error message: Account doesn't exist

This error generally occurs if you try to switch your login method to a social account under an email that isn’t associated with a Squarespace account. However, if you see this when switching to an Apple login, follow these steps to resolve:

  • If you selected Hide my email in your Apple ID account settings, this prevents Apple from sharing the email address for your Apple ID, which means we can't verify the email addresses match. To resolve this, try the steps above again, ensuring you select Share my email in the Apple settings. To learn more, visit Apple's documentation.
  • If you clicked Create on the error message and selected Hide my email, a new Squarespace account is created with an anonymous email generated by Apple, and you won't be able to switch your existing Squarespace account to an Apple login. To resolve this, visit Apple's documentation and follow their steps to stop using your Apple ID with Squarespace. Then, follow the steps above again, ensuring you select Share my email in Apple's settings.

Switch from social login to email login

To switch back to email login: 

If you’re logged in

  1. Go to your account profile.
  2. Click Account & security.
  3. Click the service beside Login provider.

Login_provider.png

  1. Click Disconnect.

Disconnect.png

  1. A confirmation window will appear. Click Disconnect.
  2. You’ll be logged out of your Squarespace account automatically.
  3. You’ll receive a password reset email. Click the link in the email.
  4. Set your account password.
  5. Click Save.

If you’re logged out

  1. Go to the login page.
  2. Click Can't log in?
  3. Enter the email address linked to your social account.
  4. You’ll receive a password reset email. Click the link in the email.
  5. Set your account password.
  6. Click Save.

Switch between social login accounts

To switch between different social accounts under the same email:

  1. On the login page, click the social account you want to switch to.
  2. You’ll see a message that says You usually log in with…
  3. Click Use [account].
  4. You’ll receive a verification email. Click the link in the email.

Switch to a social login with a different email address 

Because your account email must match the social account email, the above steps won't work when trying to switch to a social login that uses a different email. To do this:

  1. Switch from your current social login back to an email login.
  2. Update your account email to the email address matching the social account you want to switch to.
  3. Switch from an email login to the social login you want.
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Changing how you log into Squarespace