Squarespace Domains renew automatically every year. If we're unable to charge your credit card for a renewal after multiple attempts, your domain will expire. You'll have 30 days from the expiration date to reactivate your domain.
Unless you intentionally chose to not renew, this typically happens when there's an issue with your credit card.
You'll know if your domain has expired when:
- The website can't be found through that domain name.
- We send you an email notification.
- You see a red notification under the domain in the Domains panel.
Follow this guide to update your Billing settings and reactivate your domain. To learn about domain renewals and how to prevent a domain from expiring, visit Squarespace Domain renewals and expiration.
Reactivate the domain
In the Home Menu, click Settings, and then click Domains.
You can also press the ? key while any panel is open and search domains.
Click the expired domain, then click Renew Domain.
Follow the steps to edit or confirm your billing information. To change the card on file before reactivating, click Payment Information and update your card information. Click Renew Domain to continue and reactivate the domain.
It may take up to 72 hours for your domain to reactivate and direct to your site.
Note: All payments for Squarespace subscriptions are charged to the same card on file. It’s not possible to use a separate billing method for your domain.
Domain renewals and billing cycles
You'll stay on the same domain billing cycle
Reactivating your domain won't affect its billing cycle. It will continue to renew at the original renewal date. Check the renewal date of your domain any time in your Domains panel.
Stay on an annual plan to keep a free domain
If you’re using a free Squarespace domain, your site must remain on an annual billing plan. If you switch to a monthly plan, you'll see a message asking you to either keep your domain for $20 annually or cancel the domain completely.
Note: If you have a legacy domain, your site must stay active and on an annual billing plan to keep the domain active.