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VAT and Squarespace billing

Value-Added Tax, or VAT, is a tax on goods and services for residents of countries in the European Union (EU). Rates range from 15% to 25%, depending on the country.

If you're a qualifying EU resident, we may collect a Value-Added Tax (VAT) along with your subscription payments according to jurisdictional requirements. If you’re exempt, you can enter your VAT Registration Number (also known as a VAT ID) to confirm your exemption status.

Tip: For help collecting VAT using Squarespace Commerce, visit Collecting VAT or GST.

VAT and Squarespace pricing

If you live in an applicable country and don’t verify that you’re exempt from VAT, all regular payments you make to Squarespace are subject to an additional VAT charge according to your country’s standard rate. This will apply to any paid service we offer, including your:

  • Website subscription’s next billing cycle
  • G Suite subscription’s next billing cycle or charges for new users
  • Domain purchases or renewals
  • Squarespace Domain’s next annual billing cycle
  • Getty Images purchases

Prices listed on our website don’t include VAT, but you’ll see your total charge and a tax breakdown before checkout and on your invoices.

Am I exempt from VAT?

If you’re a business in the EU and follow these steps to enter a valid VAT Registration Number, you should be exempt from VAT collection.

Note: If you’re a Squarespace customer based in Ireland, you do business with Squarespace Ireland Ltd., and we must collect VAT from your payment—even if you have a valid VAT ID. You can still add a business name and VAT ID to have it display on your invoice. This change went into effect on May 14, 2018 as part of our Terms of Service update. To learn more, see our blog post about our terms update.

Enter a VAT Registration Number

You’ll need: Your business name and your VAT Registration Number. If our system doesn't recognize your VAT Registration Number after following the steps below, check if it's valid on the European Commission's website.

If you’re running a site for a business and are exempt from VAT, we recommend following these steps. For Squarespace sites you already have:

  1. In the Home Menu, click Settings, click Billing & Account, and then click Billing.
  2. Click Credit Card.
  3. Re-enter your credit card information for verification.
  4. Ensure a qualifying EU country is selected from the Country drop-down menu.
  5. You should see the VAT Status fields below your payment information.
  6. Enter your business name and VAT Registration Number.
  7. Click Save.
  8. Refresh the page to see your updated VAT exemption status.

If you run multiple Squarespace business sites in the countries below, repeat these steps for each site individually.

For new Squarespace sites: Complete the VAT fields on the checkout page when upgrading to paid service.

Taking these steps:

  • Exempts you from VAT.
  • Adds your VAT information to any invoice for a payment that included VAT.

Check your VAT number

To check if your VAT Registration Number is valid and formatted correctly, use the European Commission's validation tool.

Applicable countries

If you reside in a country listed below and aren’t otherwise exempt from VAT (for example, if you live in a tax-free zone), then we will collect VAT in connection with your payments.

For instructions on getting a VAT Registration Number in that country, click its link.

Pan-EU exemption

If you’re a recognized international organization with a tax/VAT exemption certificate issued by an EU member state instead of a VAT Registration Number, we can waive VAT collection if you send us your documentation:

  • Send us an email.
  • Subject: VAT - Pan EU certificate
  • Body: Include your domain name or built-in domain (you.squarespace.com)
  • Attachments: A certificate issued by an organization such as the Ministry of Foreign Affairs of your host EU member state. If not issued in English, please include an English translation.

After we review your certificate, we’ll follow up with a confirmation of your VAT exemption status for Squarespace billing.

FAQ

I’m based in Ireland and I have a valid VAT ID. Why am I still paying VAT?

If you’re based in Ireland—meaning that you reside or have your principal place of business in Ireland—Squarespace will still collect VAT on your payments. All Squarespace customers who live outside the United States do business with Squarespace Ireland Ltd.

We included this information in our Terms of Service update that went into effect on May 14, 2018. We sent an email to all customers about this update on April 13, 2018, including a link to our blog post.

I received an email about VAT, but I don’t think it applies to me. What should I do?

It’s possible that you received this email in error. Our EU VAT collection process doesn’t apply to you if you do not reside in the EU.

If you don't reside in an EU country, open the Business Information panel and check if your business address is correct. If your business address is correct and you aren’t located in a country listed above, you can disregard this email.

Will you collect VAT for past subscription payments?

We aren't retroactively collecting VAT for past invoices.

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VAT and Squarespace billing