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Connecting a Namecheap domain to your Squarespace site

If you purchased a domain from Namecheap and want to keep it registered with them, you can connect it to your site by following this guide. You may also find Namecheap's guide helpful as you work on the connection.

Before you begin, ensure your domain meets our requirements for connecting a third-party domain.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting or get started with a transfer.

Step 1 - Start the connection in Squarespace

To connect your domain, start in the Domains panel:

  1. In the Home menu, click Settings, then click Domains.
  2. Click Use a domain I own.
  3. Enter the full domain name you’re connecting in the Enter domain field, then click the arrow.
  4. Click Connect domain.
Note: If you see a message that says "This domain is already connected to another Squarespace site," check your other Squarespace sites to find where the domain is connected. After finding the site, disconnect the domain.
  1. Select Namecheap from the drop-down menu.
  2. Click Connect domain.
  3. In the message that appears, click Continue.
  4. A new panel will open with the records to create in your Namecheap account. Keep this panel open for your reference.

Step 2 - Log into Namecheap

Open a new browser window or tab to access your Namecheap account:

  1. Go to www.namecheap.com, then log into your account.
  2. In the left sidebar, click Domain List.
  3. Find the domain you're connecting to Squarespace, then click Manage.
  4. Click Advanced DNS at the top of the page.

You'll now copy the records from the DNS Settings panel of your Squarespace site into your domain's settings.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com.

Host

Type

Points to

Copy and paste the unique code under Host on the first line.

CNAME

verify.squarespace.com

  1. In the Host Records section for your Namecheap domain, click Add New Record.
  2. Select CNAME Record from the Type drop-down menu.
  3. In the Host field, paste the unique code from the Host column of the Squarespace DNS Settings panel.
  4. In the Target field, enter verify.squarespace.com
  5. Leave the TTL set to Automatic.
  6. Click the to save changes.
Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com

Host

Type

Points to

www

CNAME

ext-cust.squarespace.com

Note: If you already have a www record pointing elsewhere, delete that record before continuing.
  1. In the Host Records section for your Namecheap domain, click Add New Record.
  2. Select CNAME Record from the Type drop-down menu.
  3. In the Host field, enter www
  4. In the Target field, enter ext-cust.squarespace.com
  5. Leave the TTL set to Automatic.
  6. Click the to save changes.

Step 5 - Add A records

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. Using the steps below, create four A records matching these values:

Host

Type

Points to

@

A

198.185.159.144

@

A

198.185.159.145

@

A

198.49.23.144

@

A

198.49.23.145

  1. In the Host Records section for your Namecheap domain, click Add New Record
  2. Select A Record from the Type drop-down menu.
  3. In the Host field, enter @
  4. In the IP Address field, enter 198.185.159.144
  5. Leave the TTL set to Automatic.
  6. Click the to save changes.

Repeat this process three more times entering the following IP addresses in the IP Address field:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: If you have existing A records, edit any with @ in the Host field so that IP Address matches the values above. If you see other A records that don’t match what’s shown in this guide:
  • Host: @ - Delete only if it doesn't match what’s shown in this guide.
  • Host: blank - Delete. "Blank" specifies your domain without the www in front.
  • Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Also, delete any URL Redirect Records that might be in place.

Step 6 - Wait for the connection to complete

Now that you've entered the records, it can take 24 to 72 hours for the connection to start working properly. While you wait:

  • You can watch the connection's progress. Return to your Squarespace DNS Settings, click Refresh below the records, and the Current Data column will show green labels as your domain connects. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
  • It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide. If you see any error messages after 72 hours has passed, see our tips below, or visit Troubleshooting domain connections.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership. To troubleshoot, use the DNS checker tool in the DNS Settings panel to see the exact CNAME and A records to fix.

Getting more help

For more help with settings in your Namecheap account, contact their support team. To help them understand your issue, you can use our sample message. You can also visit their documentation.

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Connecting a Namecheap domain to your Squarespace site