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Connecting a Namecheap domain to your Squarespace site

If you purchased a domain from Namecheap and want to keep it registered with them, you can connect it to your site by following this guide. In this process, you'll change a few settings in your Namecheap account. After completing these steps, your domain will stay registered with Namecheap, but it will connect to your Squarespace site. Before you begin, review our requirements for connecting a third-party domain.

Tip: We recommend transferring your domain to Squarespace instead of connecting it. Here are some reasons why you might want to transfer your domain:

  • You can move all aspects of managing it to your Squarespace account so you won't need to pay for it through a third party.
  • Your domain could qualify for one free year of service.
  • Squarespace can help with any issues with your domain directly.

Your domain must be eligible to transfer. Learn more about the differences between transferring and connecting or get started with a transfer here.

Step 1 - Open the Domains panel

Depending on your plan:

  • In the Home Menu, click Settings, and then click Domains.
  • In the Home Menu, click Domains.

You can also press the ? key while any panel is open and search domains.

Step 2 - Link your domain

Click Use a Domain I Own.

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Click I want to connect a domain instead.

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Enter the full custom domain name you’re linking in the Domain Name box, and then click Continue.

Note: If you see a message that says "This domain is already connected to another Squarespace site," check any other Squarespace sites you manage to determine where the domain is connected. Then disconnect it from that site. For help logging into the correct site, visit Managing multiple sites.

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Squarespace will detect that your domain is hosted at Namecheap. Ensure Namecheap is selected, and then click Connect Domain.

Your domain will appear in the Domains panel, with a note that says "Can't verify domain ownership."

Click your domain, then click DNS Settings. The DNS panel will open with the records you need to enter in your Namecheap account so your domain connects to Squarespace. Keep this panel open for your reference.

Note: Some of your records may have automatically connected, as shown in the screenshot below.

Step 3 - Log into Namecheap

Go to www.namecheap.com and log into your account. Click Manage in the Domain List section.

You'll now copy the records from the Domain panel so your Namecheap domain correctly links to your Squarespace site.

Note: Don't delete MX records during this process. MX Records connect your email address. Deleting them could interfere with your email service.

Step 4 - Add the first CNAME

In the first line of your Domains panel, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com.

In the Advanced DNS section for your Namecheap domain, click Add New Record.

  • In the Type column, use the drop-down menu to select CNAME Record.
  • In the Host column, paste the unique code from the Host column in the Domains panel. The code is a random string of numbers and letters.
  • In the Value column, enter "verify.squarespace.com"
  • Leave the TTL column set to Automatic.
  • Click Save All Changes.

You should now have a CNAME with your unique Host code pointing to verify.squarespace.com.

Step 5 - Add the second CNAME

In the second line of your Domains panel, www appears directly below the Host column. This record must point to ext-cust.squarespace.com

Note: If your www CNAME has already automatically connected, skip this step.

In the Advanced DNS section for your Namecheap domain, click Add New Record.

  • In the Type column, use the drop-down menu to select CNAME Record.
  • In the Host column, enter "www"
  • In the Value column, enter "ext-cust.squarespace.com"
  • Leave the TTL column set to Automatic.
  • Click Save All Changes.
Note: You may already have a CNAME set up with a www Host. If so, edit this existing CNAME so the Value is ext-cust.squarespace.com. (Without the last ".")

You should now have a CNAME with www pointing to ext-cust.squarespace.com.

Step 6 - Add A Records

In the last four lines of your Domains panel, copy the IP addresses that appear in the Required Data column. Create four A Records in Namecheap matching these values.

Note: If your A Records connected automatically, skip to the note at the bottom of this step. You won't need to add A Records, but will want to edit or delete any extra records.

In the Advanced DNS section for your Namecheap domain, click Add New Record.

  • In the Type column, use the drop-down menu to select A Record.
  • In the Host column, enter "@"
  • In the Value column, enter "198.185.159.144"
  • Leave the TTL column set to Automatic.
  • Click Save All Changes.

Repeat this process three more times using the following values:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145

Note: You may already have some A Records in place. If so, edit any A Records with Host Name @ so that Points To matches the values above. If you see other A Records that don’t match what’s shown in this guide:

  • Host: @ - Delete only if it doesn't match what’s shown in this guide.
  • Host: blank - Delete. "Blank" specifies your domain without the www in front.
  • Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Also, delete any URL Redirect Records that might be in place.

Step 7 - Refresh

After changing your records, return to the Squarespace Domains panel, and click Refresh below the records.

The Current Data column in the panel will start to update and show if your records are entered correctly. It can take up to 72 hours for this information to process.

To go the previous panel, click the arrow in the top-left corner.

Step 8 - Wait and test

If all records are entered correctly, your domain will connect to your site within 24 hours. At times, it can take up to 72 hours. Visit the Domains panel at any time to check your progress.

When the domain is correctly linked, the domain will appear in the Domains panel with a Connected label.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.

To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider. 

Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.

Getting more help

For more help with settings in your Namecheap account, contact their support team. To help them understand your issue, you can use our sample message

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Connecting a Namecheap domain to your Squarespace site