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Adding more Google Workspace users

After signing up for Google Workspace (previously G Suite), you can add more email addresses (also known as “users”) from your Squarespace site.

Note: Google Workspace users are managed separately from contributors to your Squarespace site.
Tip: Instead of adding a new user, you may want to rename an existing user.

Pricing and billing

  • Annual billing (per user/email address) - $72 / €62.40 / £55.20 / A$100.80
  • Monthly billing (per user/email address) - $6 / €5.20 / £4.60 / A$8.40

After you add a new user, we’ll charge a prorated price based on the time remaining in your current billing cycle. In your next recurring payments, your invoice will increase by the annual or monthly cost per user, depending on your plan. For more billing details, visit Google Workspace pricing, billing, and invoices.

Google Workspace may be subject to state and local sales taxes. If your account is subject to tax, you’ll see it added at checkout. To learn more, visit our guides on taxes in the United States, United Kingdom, European Union, or Australia.

Note: New users will be on the same billing cycle as all existing users. It's not possible to switch to a different Google Workspace billing cycle. For example, if you create an annual plan, you can't change it to monthly later, and vice versa.

Add a user

You can add up to 300 users to your Google Workspace account. You must accept Google's terms of service and verify your Google Workspace domain before you can add new users. Follow these steps in your Squarespace site to create a new user and send an email invitation for your Google Workspace account.

  1. In the Home menu, click Settings, then click Google Workspace.
  2. Click Add New User.
  3. In the Email Address fields, enter the new users' first name, last name, and username. The username will be the first part of their email address for their Google Workspace account. As you type, a preview of the full email address (username and domain) will populate under New Email Address.
  4. Switch the Administrator toggle on to give this user full administrative access on the Google Workspace account.
  5. In the Personal Email field under Contact Information, enter the person’s current email address where they'll receive the invitation and temporary password.
  6. Click Save and Continue.
Note: If A user already exists with this email error message appears, this username already exists. To fix this issue, visit Troubleshooting Google Workspace.
  1. In the next panel, add your credit card information. To avoid failures, use a card that doesn't have 3D Secure features.
  2. Click Save and Continue.
  3. Review the order and the terms of service, then click Confirm and Purchase.

Resending an invitation

If the new user doesn't receive the invitation, ensure they check their current email address’s Spam folder. If they don’t find the email in their Spam folder, follow these steps to resend the invitation.

  1. In the Home menu, click Settings, then click Google Workspace.
  2. Click the new user’s username/email address.
  3. Click Resend Invitation or Reset Password and enter the user’s current email address.
  4. If the user still doesn’t receive the invitation email, try resending again to a different existing email address.

Give one user multiple email addresses

If a user wants to receive mail sent to multiple email addresses, create email aliases for the user instead of adding new users. You can add multiple aliases at no additional cost.

For example, if chris@yourdomain wants to receive mail sent to, create the alias “marketing@yourdomain.” Mail sent to the alias will appear in Chris’s inbox.

You’ll do this from your Google Workspace Admin Dashboard. To learn more, visit Google’s documentation.

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