Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Managing your email preferences

As a Squarespace customer, you'll receive news and updates from us via email. You can opt out of some of these messages in your Account Dashboard.

We send these emails to your account email address, which you can change anytime.

Tip: For help changing the email address for form submissions, visit Managing form and newsletter storage.
Note: To help you stay updated about your account, subscriptions, payments, domains, and G Suite account, we periodically send emails to site Administrators and Billing contributors. Since these emails include important information about your account, it isn't possible to unsubscribe from them.

Troubleshooting

Update your email preferences

To opt in or out of general Squarespace news, like company information, trial information, promotions, and product updates:

  1. Click this link to open Notification preferences in your Account Dashboard.
  2. Under Squarespace News, switch any of the subscriptions to on or off. To opt out of all, click Unsubscribe All.
  3. Close the window to save your changes.

You can receive emails when a new order arrives, if a product is out of stock, or for new comments on a Blog Page. To opt in or out of these notifications:

  1. Click this link to open Notification preferences in your Account Dashboard.
  2. Under My Sites, click the site where you’d like to adjust notifications.
  3. Switch notifications on or off for each type of notification.
  4. Close the window to save your changes.
Tip: It's helpful for at least one person to stay subscribed to Store updates so you don't miss new order emails.

Unsubscribe via email

Our optional emails have unsubscribe links in the footer. Unsubscribing via email will opt you out of that type of email for all of your sites, but you'll still receive some emails from us.

Who receives email notifications

Contributors receive email notifications based on their permissions. To learn more, visit Squarespace permissions explained.

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Managing your email preferences