When can I start using my SEPA-purchased subscriptions?

Learn which services you can use immediately after purchasing with SEPA.

Last updated May 16, 2024

After you purchase a subscription using Single Euro Payment Area (SEPA), you can use some services immediately. For other services, you have to wait until your bank has settled your payment. This depends on the type of subscription you purchased. 

Review the following guide to learn more about when you can use recently purchased subscriptions and the timing of your subscription renewal. 

Services you can use immediately after your subscription payment

You can use these services immediately after you purchase a subscription using SEPA direct debit:

Services you can’t use until your subscription payment settles

When you purchase a subscription for the following services using SEPA direct debit, you can't use the service until your payment has been fully settled. The time it takes to settle payments is up to your bank, not Squarespace. Most payments settle in five days, but can take longer:

To redeem a free domain or Google Workspace offer, you may need to wait until the payment settles.

Note

Domains remain available to the public for registration until the payment is processed. To purchase and use a domain or Google Workspace account immediately, you can choose a different payment method.

Is my subscription payment settled?

To find if your bank has settled your subscription payment, review your Squarespace account invoices. If the invoice shows Processing, but is missing the amount you paid, it’s not settled yet. If you’re still unsure if the payment is settled, contact your bank.

Subscription renewal timing

Timing for when your subscription renews depends on your subscription:

Subscriptions

Renews

  • Websites
  • Email Campaigns
  • Acuity Scheduling
  • Digital Products
  • Monthly Google Workspace plans

On the last day of the subscription

  • Squarespace Domains
  • Annual Google Workspace plans

15 days before the last day of the subscription

We will send a renewal reminder email when we charge the renewal payment. If auto-renew is disabled, we send an expiration reminder email instead.

 

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When can I start using my SEPA-purchased subscriptions?