Adding Disqus comments to your site

Expand commenting functionality by replacing Squarespace's built-in commenting system with Disqus.

Last updated February 12, 2024

Disqus is a third-party commenting platform you can use to replace Squarespace's default commenting system in a blog page.

You can use Disqus to support threaded conversations, image comments, or other commenting functionality our built-in blog comments don't currently support.

Note

If you previously used Disqus without SSL enabled for your domain, you may need to update your Disqus URL to use the secure "https" prefix. To continue displaying Disqus comments made before enabling SSL, use Disqus' URL Mapper.

Before you begin

Disqus comments are URL-specific. This means comments only appear to visitors who access the site using the same URL. Visitors using your custom domain to comment can't see their comments when visiting your built-in Squarespace URL, or the http version of your custom URL. For this reason, you'll want to provide the same URL for all visitors to view your site.

To avoid issues, we recommend adding the secure (https) version of your primary domain to Disqus as a trusted domain. Visit Disqus' documentation for further assistance.

Note

Disqus is a third-party service and its commenting system won't integrate with Squarespace's built-in comment management and notification features. 

Create your Disqus shortname

To create your Disqus shortname:

  1. Log into Disqus. In the Home screen, click the gear icon and select Add Disqus to Site.

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  1. Scroll down and click Get Started.
  2. Select I want to install Disqus on my site.
  3. Enter your Website Name, which will serve as your Disqus shortname, and select a Category from the drop-down menu.
  4. Click Create Site.
  5. If you haven't already, select a plan and subscribe or start a trial. To learn more about available plans, visit Disqus' guide on pricing and plans
  6. Select Squarespace.

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  1. Copy your Disqus shortname.

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Set up Disqus on your Squarespace site

After copying your shortname, set up Disqus on your Squarespace site:

  1. Open the Blog preferences panel of your site.
  2. Enter your Disqus Shortname in the field. Then click Save.

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  1. Click Comments Settings, then check Enable Comments Globally. After you save, a Disqus commenting field will replace the default Squarespace commenting option for any blog post with comments enabled.

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  1. If Disqus commenting doesn't appear, ensure you've also enabled comments on the individual post.

Commenting with Disqus

The Disqus comment system replaces Squarespace's built-in system. You can preview how Disqus will look on your Squarespace site by visiting your blog page at the same URL you selected when creating your Disqus account.

To leave a comment, a visitor will first need to first log in using a Disqus, Facebook, Twitter, or Google account, or create a new Disqus name.

For help customizing the appearance of your Disqus comments panel, visit their documentation.

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FAQ

Error message: "We were unable to load Disqus."

To resolve the issue, check that:

  1. You created a Disqus account for Websites (as opposed to a User account).
  2. You added your Disqus Shortname to your Blog preferences in Squarespace.

For more help, visit Disqus' troubleshooting guide.

Will previously posted comments display after I add Disqus to my Squarespace site?

No. Adding Disqus to your site overrides Squarespace's default comment system, so comments that aren't on Disqus won't appear.

Why are Disqus comments not appearing?

Disqus comments are specific to the URL added to your Disqus account. This means that if you add the custom domain of your site (https://yourdomain.com) into your Disqus account, Disqus comments will only display at that custom URL and not your built-in Squarespace URL (https://yoursitename.squarespace.com).

Disqus comments also may not display properly on templates with Ajax loading enabled.

Note

Squarespace can help you set up this integration. For help using Disqus, contact them here or visit their documentation.

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Adding Disqus comments to your site