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Recovering your account email address

If you're not sure what email address you used to create your Squarespace account, you can follow our account recovery process. We'll send you an email to the address you used with next steps.

If you're logged in to your account, you can check what email address you used by going to your account dashboard.

Recover your account email address

To recover your account email address:

  1. Go to
  2. Click Can't log in?
  3. Click Don't know the email address.
  4. Enter your custom domain or built-in Squarespace domain, then click Send email. Alternatively, if you've you've added a phone number to your account, you can enter your phone number then click Send Text
  5. Check all your email accounts to see which account received the recovery email.
Tip: A recovery email is only sent to the site owner's email address. To recover a contributor's email address, the site owner can log in and check the email listed in the contributor's profile.

I didn't receive the recovery email

If you can't find the recovery email, check the spam/junk folder for all your email accounts. If you're still having trouble, fill out this form to help us find your account. After verifying you're the account owner, an advisor will help you log in.

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Recovering your account email address