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Sharing policies and terms on your site

When you move your business online, it’s important to establish website terms of service to govern the relationship between your website and its visitors. Certain regulations may require you to display terms of service, a privacy policy, a cookie policy, or other legal information on your site.

This guide includes tips for writing your terms, and information about how to display terms on your site in a clear, accessible location.

Note: All businesses have unique needs, and the ideas in this guide aren’t meant to be exhaustive. Squarespace can’t provide more specific help on what language to use in your terms, policies, or legal notices, and you should contact an attorney for specific advice about your business.

Writing your terms

Website terms

Your website terms should let visitors know what to expect when making purchases, and how to interact with content on your site. You should let visitors know:

  • Who you are and how to contact you
  • That by using your site, your website terms apply to their use
  • What terms apply to their use of the site and your services
  • Your sales, delivery, and return policies
  • Which payment methods are accepted
  • The rules for making public comments on your site, including that copyright infringement in comments is not allowed
  • How to contact you to report copyright infringement
  • That your content is protected by copyright laws
  • That your content can’t be used for commercial purposes by others
  • What country’s laws will govern the use of your site if there’s a dispute

Privacy policy

You may also want to write a privacy policy, including:

  • What information you collect
  • How you collect that information
  • What you do with that information (To learn more about what Squarespace does with visitor data, see section 12 of our Privacy Policy)
  • How you share that information
  • How your site uses cookies (For example, in your terms, you can include this list of cookies your site uses)

Displaying terms on your site

Checkout (stores only)

If you use Squarespace Commerce, you can add return policies, terms of service, and privacy policies to your checkout page. After filling in these settings, your checkout page will have links that open these policies in a pop-up window.

Cookie banner

Certain laws may require informing site visitors of cookies used by the website and receiving visitors’ consent to use certain types of cookies. You can do this by adding a cookie banner to your site.

Footer

In your footer, add text or links to Not Linked pages containing your various policies. This makes key information accessible from nearly any page. You can also add text to the site footer. To learn more, visit:

Navigation

Adding navigation links to your policies is another way to make them accessible from almost any page. You can add your policies to a single page or as multiple pages grouped into a folder. In version 7.1, some templates offer secondary navigation areas. Linking to your policies in these areas keeps this content visible without taking away from the main focus of your site.

Newsletter Block disclaimer

If you collect email addresses in a Newsletter Block, you can add information about how you use this data to the Disclaimer field. This text displays below the email field in the form. It says “We respect your privacy” as a starting point, but you can change it.

Announcing your terms

After updating your policies, you can notify visitors about recent changes with an announcement bar or promotional pop-up. These methods are highly visible and ensure visitors are aware of important information.

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Sharing policies and terms on your site