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Building a mailing list

A mailing list is a collection of email addresses. When you're ready to launch your email campaign, you'll send it to one or more mailing lists. You can also:

  • Add contacts directly to a mailing list.
  • Add signup areas to your site so visitors can subscribe.
  • Export your contacts.

To see your mailing lists or add new ones, go to the Email Campaigns Dashboard and click Mailing Lists.

Email Campaigns is currently in Early Access for a limited number of people. Learn more.

Create a mailing list

To add a mailing list from your Campaigns Dashboard, click Mailing Lists, then click Add.

Once you've created a list, you can add contacts individually, import them as a .csv file, or connect your list to your newsletter subscription forms.

  • To move contacts from one list to another, export the contacts and import them into the new list.
  • It isn't currently possible to rename a mailing list. Instead, create a new list and import your contacts to it.
  • Currently, there's a limit of 50,000 subscribers per mailing list.
Note: Ensure you have permission to send emails to every subscriber on your list. If you're sending commercial messages, review the legal requirements for your country and the country of anyone you're emailing, such as CAN-SPAM, CASL, and PECR.

Add contacts individually

To add a contact manually, click any mailing list, then:

  • If the mailing list has no contacts, click Add Subscribers Manually.
  • If the mailing list has one or more contacts, click Manage List, then Create New.

Import contacts

To import a .csv list of contacts that you've exported from another email marketing service, click any mailing list, then:

  • If the mailing list has no contacts, click Import CSV.
  • If the mailing list has one or more contacts, click Manage List, then Import List.

Lists uploaded to Campaigns must have 50,000 contacts or less.

Note: Your .csv file can have up to three columns, arranged in this order: Email address, first name (optional), and last name (optional). If your .csv file has more than these three columns, the other columns will be ignored.

Connect forms to your list

There are several ways to add forms to your site that connect to your mailing lists:

  • Newsletter Block - Add a form to any area on your site that accepts blocks, such as a Regular Page, footer, or blog post.
  • Promotional Pop-Ups - Create a pop-up with a subscription form that appears when visitors land on your site.
  • Cover Pages - Add a subscription form to a splash page with unique styles.
  • Checkout - During checkout, encourage customers to sign up for your list.

For each of these, connect the form's storage area to a Campaigns mailing list. Each storage area can point to one mailing list.

For Newsletter Blocks, Promotional Pop-Ups, and Cover Pages, the subscriber will receive a confirmation email. They must click a link to confirm their subscription. This confirms that the email recipient signed up to receive your emails.

Tip: To add a "subscribe" link to your campaign, create a page on your site with a Newsletter Block, then connect to it with a button or text link.

Here's an example of a Newsletter Block added to a Regular Page:

newsletter-block-example.png

Delete a list

To remove a mailing list:

  1. Click the list you want to delete.
  2. Click Manage List.
  3. Click Delete List.

Delete a contact

To remove a subscriber from a mailing list:

  1. Click the list with the contact you want to delete.
  2. Hover over the contact and click the trash can icon.
Tip: Subscribers can remove themselves by clicking the Unsubscribe link in your campaign.

Edit subscribers and lists

It isn't currently possible to edit a contact or list name.

  • If an email address is incorrect, delete the contact and add a new contact with the correct information.
  • If a contact only has an email address and you want to add a name to it, add a new contact with the same email address. The two contacts will be merged.
  • To change a mailing list name, export the list, create a new mailing list with the new name, then import the list.

Send campaigns to mailing lists

When you're ready to send your campaign, you'll select one or more mailing lists in the Email tab of your campaign draft. To learn more, visit Sending an email campaign.

You can create mailing lists at any time. During Early Access, you can send campaigns to the people on your mailing lists for free. After Early Access ends, purchase Email Campaigns to send email campaigns.
Tip: If a subscriber is on multiple lists, they'll only receive one email.

Export a mailing list

To export an Email Campaigns mailing list as a .csv file:

  1. From the Email Campaigns dashboard, click Mailing Lists.
  2. Click the list you want to export.
  3. Click Manage List.
  4. Click Export List.

Export mailing lists from other providers

Most providers let you export your contacts as a .csv list. You can then import those contacts into an Email Campaigns mailing list.

Your .csv file can have up to three columns:

  • Email address
  • First name (optional)
  • Last name (optional)

For example, to export your list of contacts from MailChimp:

  1. Log into MailChimp.
  2. Click Lists and click the list you want to download.
  3. Click Export List.
  4. An Exporting message appears.
  5. The Exporting message turns into an Exported message. (You may need to refresh the page.)
  6. Click Export as CSV. The list will download as a zip file to your computer.
  7. Open the file so it unzips. You'll see a Subscribed list and an Unsubscribed list.
  8. Import the file into Squarespace Email Campaigns.

For more help, visit MailChimp's documentation.

To export mailing lists from other providers, visit their documentation:

Unsubscribing

When someone clicks Unsubscribe, they'll see the option to resubscribe:

unsubscribed.jpg

If they click Subscribe again, they'll see a confirmation that they've been added back to the mailing list:

resubscribe2.png

If they don't resubscribe, their name and email address are removed from the mailing lis.  

Read more about unsubscribing best practices

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