How the different cookies we place enhance the browsing experience.

We use cookies to help your site run effectively and provide the best experience for your visitors. Use this guide to learn more about the cookies placed by Squarespace and third-party services and how to disable them. 

This guide doesn't cover the cookies Squarespace uses on visitors to our websites or users of our web or mobile apps. To learn more about our use of cookies, including cookies we use on squarespace.com and our web and mobile apps, visit our Cookie Policy and Privacy Policy.

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features. Squarespace places two kinds of cookies on visitors’ browsers:

• Necessary cookies so visitors can navigate and use key features on your site. 
• Non-essential, or analytics and performance cookies, that collect information on your behalf about how visitors interact with your site.

To learn more, review our Cookie Policy.

Necessary and required cookies

Squarespace uses some necessary cookies that vary from site to site depending on the features it uses. For example, necessary and required cookies help these features work:

• Customer accounts
• Shopping cart and checkout
• URL redirects

Name	Purpose, type, and duration
_acloggedin	Supports login by Acuity Scheduling client if the client has an account Cookie January 1, 2025
ACUITY_CART	Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity Only applies to the new scheduler localStorage No expiration
_client_acloggedin	Supports login by Acuity Scheduling client if the client has an account Cookie January 1, 2025
_dd_cookie_test	Tests if cookies are supported Cookie Expires instantly
_dd_s	Tracks browser errors Cookie Four hours
_dd_site_test	Tests if cookies are supported Cookie Expires instantly
_grecaptcha	Helps reduce spam in Acuity Scheduling localStorage No expiry
_ssid	Remembers devices for anti-fraud purposes Cookie Four years
CART	Shows when a visitor adds a product to their cart Cookie Two weeks
CHECKOUT_WEBSITE	Identifies the correct site for checkout when checkout on your domain is disabled Cookie Session
client_username	Remembers a logged in Acuity Scheduling client's username between visits Cookie One year
clientUser	Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients Cookie 30 days
Commerce-checkout-state	Stores state of checkout while the visitor is completing their order in PayPal sessionstorage Session
Crumb	Prevents cross-site request forgery (CSRF) Cookie Session
hasCart	Tells Squarespace that the visitor has a cart Cookie Two weeks
Locked	Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. Cookie Session
orderStatusSessionToken	Authenticates a visitor who logs into an order status page. Cookie One year
PHPSESSID	Securely authenticates a visitor during their checkout in Acuity Scheduling Cookie One month
RecentRedirect	Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO. Cookie 30 minutes
remember_client	Remembers Acuity Scheduling client’s login details if they have an account Cookie 365 days
siteUserCrumb	Prevents cross-site request forgery (CSRF) for logged in site users Cookie Three years
SiteUserInfo	Identifies a visitor who logs into a customer account Cookie Three years
SiteUserSecureAuthToken	Authenticates a visitor who logs into a customer account Cookie Three years
squarespace-announcement-bar	Prevents the announcement bar from displaying if a visitor dismisses it localStorage Persistent
squarespace-likes	Shows when you've already "liked" a blog post localStorage Persistent
squarespace-popup-overlay	Prevents the promotional pop-up from displaying if a visitor dismisses it localStorage Persistent
squarespace-video-player-options	Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace localStorage Persistent
ss_performancecookiesAllowed	Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies Cookie 30 days
ss_marketingcookiesAllowed	Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies Cookie 30 days
ss_sd	Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions Cookie Session
Test	Investigates if the browser supports cookies and prevents errors Cookie Session
TZ	Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences. localStorage Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace analytics and performance cookies at any time.

Cookie Name	Duration	Purpose
ss_cid	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site

Cookies placed by third-party services

As part of your Squarespace subscription, you can choose from several third-party integrations to enhance your site. Depending on the service provider, some of them may place third-party cookies on visitors’ browsers.

Adding a cookie banner disables or restricts cookies placed by some third-party services connected to your site, but not all. For example, if you add specific tracking to an audio block on your site, the cookie banner won’t block that content, which means it could place analytics cookies.

Note: If you use third-party cookies, or similar tracking technologies, we recommend talking to a professional or using a specialist third-party cookie consent management tool to meet your individual requirements.

Our cookie banner interacts with content from third-party integrations in different ways. The providers and content of the integrations typically fall into one of the following categories:

• Providers that use consent mode
• Content that we don’t block or restrict, but has its own cookie consent process
• Providers that place necessary cookies

Consent Mode

Some providers, such as YouTube and Google, offer "Consent Mode" services so your visitors can provide their consent choices.

How you enable Consent Mode depends on the service you’re using, and how you’ve added the service to your site:

• Google Analytics added via our official integration - after saving your measurement ID, enable your cookie banner.
• Google Ads or Google analytics added via code - review the required steps in Using code injection.
• YouTube - enable your cookie banner with the option to accept or decline. 

Content that we don’t block

For some third-party integrations, we don’t block or restrict ‌content, but ‌providers can offer their own cookie consent process. OpenTable and Tock are examples of providers that offer cookie consent processes. 

Providers that place necessary cookies

The following integrations place necessary cookies on visitors' browsers: Weglot, and Acuity. The cookie banner will not restrict necessary cookies. 

Disable non-essential cookies

To prevent Squarespace, and some third-party integrations (including Google Analytics) from placing non-essential cookies on visitors’ browsers, you can disable non-essential cookies at any time:

1. Open the Cookies & visitor data panel.
2. Switch the toggle off beside Cookie Banner.
3. Under Advanced Privacy settings, next to Non-essential Cookies, select Restrict from the dropdown menu.
4. Click Save.

Note: Disabling non-essential cookies doesn’t disable all cookies placed by third-party services connected to your site.

You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner.

How disabling cookies changes what appears in analytics

After you disable analytics cookies, some data in Squarespace analytics won’t be a complete or accurate representation of visitor behavior.

Each pageview counts as its own visit, when in reality, one visitor might view multiple pages. So, it might look like you have more visitors than you actually have in panels like:

• Traffic
• Sales

Another effect of disabling cookies is that clicks, order conversion rates, and referrer attributions in panels like Traffic sources and Form & button conversions won’t be accurate. This is because disabling cookies prevents analytics from connecting consecutive visitor events in the same session.

Additionally, if someone visited your site before you disabled cookies and returns when cookies are disabled, that person counts as a new visitor, because we’ll ignore those cookies and try to remove them to follow your decision.

If you'd rather track all visitors accurately, and immediately place analytics cookies without your visitors' consent:

1. Open the Cookies and data privacy panel.
2. Switch the toggles off beside Manage Cookies button and Decline All button.
3. Under Advanced Privacy settings, click Remove Restriction.

Note: We recommend keeping non-essential cookies restricted because some regions require you to get consent before non-essential cookies are placed. 

Check your cookies

For the most common browsers, you can:

• Review which cookies are active in your browser’s settings.
• Clear cookies from your browser or device, either globally or from a specific website.

For help locating cookies on your device, visit your browser's documentation:

• Chrome
• Firefox
• Safari
• Microsoft Edge

Add a cookie banner

Certain laws may require website owners to inform their visitors of cookies and ask for visitors’ consent to use them. To learn how to add a notice to your site, visit Adding a cookie banner.