Make the switch to Squarespace Payments as your payment processing solution.

With Squarespace Payments, you can conveniently handle payments, transactions, and payouts all in a single platform. Use this guide to learn everything you need to know about making the switch to Squarespace Payments.

Note: This guide is for live stores currently using Stripe as their payment processor. If you haven't yet set up payment processing on your site yet, visit Getting Started with Squarespace Payments.

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Why make the switch?

Below are a few benefits to switching to Squarespace Payments:

• Handle all of your payments, payouts, refunds, and disputes in a centralized dashboard.
• Accept popular payment methods like all major credit and debit cards, Apple Pay, and alternative payment methods like Afterpay and Klarna.
• PCI Compliance, payment data encryption, SSL-certified secure checkouts, and instant transaction risk monitoring to ensure security and safety.
• You'll receive payouts in your linked bank account on the next business day, and an email notifying you of each successful or failed payout. 
• One fixed transaction fee of 2.9% + 30¢ for credit and debit card payments. Learn more about Squarespace Payment fees.

Eligibility

To be eligible for Squarespace Payments, you need to:

• Be located in the United States.
• Have a Squarespace trial site or a paid Squarespace site with a personal plan or higher.
• Have Site Owner or Administrator permissions on the Squarespace site.

Note: We’re releasing Squarespace Payments to existing customers in the United States in the coming months, and will be available in more countries in 2024.

Squarespace Payments availability

You can use Squarespace Payments as a payment solution for orders placed in your Squarespace Commerce site and digital product blocks, including:

• Course pages
• Donations
• Invoicing
• Member sites
• One-time purchases
• Subscriptions
• Videos pages

Note: Squarespace Payments isn’t currently available for Squarespace point of sale transactions, or Acuity Scheduling.

Before you switch

Before switching to Squarespace Payments, you should consider the following things:

• Your sales history is preserved. All of your customer information and past orders will be available in your Orders and Customers panels.
• Your Stripe account is disconnected from Squarespace. You can manage previous payments made using Stripe by accessing your account on stripe.com. 
• Switching to Squarespace Payments is a permanent change. You can’t reconnect Stripe after you sign up for Squarespace Payments.
• The checkout experience for your customers remains the same. Your customers will not notice any changes when you switch to Squarespace Payments.
• You need to reconnect your bank account after you switch to Squarespace Payments. Visit Connecting a bank account to Squarespace Payments to learn more.

Switch to Squarespace Payments

If you're eligible to use Squarespace Payments, we'll invite you to sign up by sending an email with the subject "Upgrade to Squarespace Payments today" to the site owner. We'll also display banners on your dashboard when you're logged in.

Note: If the site owner hasn't received an email from us, and the banners don't appear, this means they aren't eligible to sign up for Squarespace Payments. We’re releasing Squarespace Payments to existing customers in the United States in the coming months and will be available in more countries in 2024. 

1. Open the Payments panel.
2. Click Start using Squarespace Payments and then click Get Started.
3. Review information on what you should know before you make the switch, then click Accept and Continue.
4. Click Start Import to begin migrating your account information from Stripe. After the import is complete, it may take a few minutes to activate your account. You’ll receive an email after this process is complete.
5. After your account is activated, click Connect Checking Account and follow the prompts to link a bank account for payouts.

You need to reconnect a bank account to receive payouts, even if it is the same account you had linked to your Stripe account. To learn more, visit Connecting a bank account for Squarespace Payments.

More information

• To learn about fees associated with Squarespace Payments, visit Squarespace Payment fees.
• To edit your business and payment details, and review important account information, visit Managing your Squarespace Payments account.
• To learn more about reviewing and responding to payment disputes submitted by your customers, visit Managing disputes with Squarespace Payments.
• To learn more about 1099-k forms, visit Squarespace Payments and 1099-k forms.