Make the switch to Squarespace Payments as your payment processing solution.

With Squarespace Payments, you can conveniently handle payments, transactions, and payouts all in a single platform. Use this guide to learn everything you need to know about making the switch to Squarespace Payments.

Note: Use this guide if you currently use Stripe as your payment processor. If you haven't set up payment processing on your site yet, visit Getting Started with Squarespace Payments.

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Why make the switch?

Below are a few benefits to switching to Squarespace Payments:

• Handle all of your payments, payouts, refunds, and disputes in a centralized dashboard.
• Accept popular payment methods like all major credit and debit cards, Apple Pay, and alternative payment methods like Afterpay and Klarna.
• PCI Compliance, payment data encryption, SSL-certified secure checkouts, and instant transaction risk monitoring to ensure security and safety.
• You'll receive payouts in your linked bank account on the next business day, and an email notifying you of each successful or failed payout.
• Simplified transaction fee for card transactions. 

Eligibility

To be eligible for Squarespace Payments, you need to:

• Review this availability guide to check if Squarespace Payments is available in your area. 
• Have a Squarespace trial site or a paid Squarespace site with a personal plan or higher
• Have Site Owner or Administrator permissions on the Squarespace site

Note: We’re rolling out Squarespace Payments in waves to all sites, so it may not be available for your site yet.

When you become eligible for Squarespace Payments, the site owner will receive an invitation to sign up through an email with the subject "Upgrade to Squarespace Payments today”.

Squarespace Payments availability

You can use Squarespace Payments as a payment solution for orders placed in your Squarespace Commerce site and digital product blocks, including:

• Course pages
• Donations
• Invoicing
• Member sites
• One-time purchases
• Subscriptions
• Videos pages

Note: Squarespace Payments isn’t currently available for Squarespace point of sale transactions, or Acuity Scheduling.

Before you switch

Before switching to Squarespace Payments, you should consider the following things:

• Saved payment methods are permanently affected. If you sell subscription products, your customer’s saved payment methods are migrated when you switch to Squarespace Payments. However, if at any point you choose to detach Squarespace Payments and reconnect to Stripe, any new saved payment methods won’t be transferred back to Stripe. They will continue to process through Squarespace Payments.
• Your sales history is preserved. All of your customer information and past orders will be available in your Orders and Customers panels.
• Your Stripe account is detached from Squarespace. You can manage previous payments made using Stripe by accessing your account on stripe.com.
• The checkout experience for your customers remains the same. Your customers will not notice any changes when you switch to Squarespace Payments.
• After you switch to Squarespace Payments, you need to connect your bank account to receive payouts. Visit Connecting a bank account to Squarespace Payments to learn more.

Switch to Squarespace Payments

If you're eligible to use Squarespace Payments, we'll invite you to sign up by sending an email with the subject "Upgrade to Squarespace Payments today" to the site owner. We'll also display banners on your dashboard when you're logged in.

Note: If the site owner hasn't received an email from us, and the banners don't appear, the site isn’t yet eligible sign up for Squarespace Payments. 

1. Open the Finance panel.
2. Under Squarespace Payments, click Start using Squarespace Payments.
3. Review information on what you should know before you make the switch, then click Accept and Continue.
4. Click Start Import to activate your Squarespace Payments account and begin importing your account information from Stripe. 
5. Activation may take a few minutes, but it can take up to 10 days to import your Stripe data. You’ll receive emails when your account is activated, and when your import is complete.
6. After your account is activated, open the Selling panel where you'll find a banner titled Connect a checking account to receive payouts. Click Connect Bank and follow the prompts to link a bank account for payouts.

You need to connect a bank account to receive payouts, even if it is the same account you had linked to your Stripe account. Learn more about connecting a bank account for Squarespace Payments.

Subscription products

If you sell subscription products, your customer’s saved payment methods will continue to process with Stripe until your Stripe data import is complete. This can take up to 10 days to complete. You’ll receive an email confirmation when your data is done importing.

More information

• To learn about fees associated with Squarespace Payments, visit Transaction fees and payment processing fees
• To edit your business and payment details, and review important account information, visit Managing your Squarespace Payments account.
• To learn more about reviewing and responding to payment disputes submitted by your customers, visit Managing disputes with Squarespace Payments.
• To learn more about 1099-k forms, visit Squarespace Payments and 1099-k forms.