You can use your Squarespace domain’s DNS settings panel to forward the domain to a different site. When visitors enter the domain, they’ll see the other site, and the other site’s URL will display in the browser address bar. This can be helpful if you want to use the domain for a different site, but it’s not eligible for transfer.
You can also use these settings to forward a subdomain. This is useful if you have another element of your brand on a second site, like a store or blog, that you’d like to direct to another site.
This guide explains the different steps for forwarding a domain or subdomain, depending on where the URL will go.
Before you begin
- Forwarding your domain is an advanced step that you might not need. Usually, a different process will work best to change where your domain points. For a complete list of options, visit Moving domains overview.
- Review the differences between pointing and forwarding to ensure that you’re choosing the right option.
- This guide covers forwarding Squarespace domains. To forward a domain or subdomain you registered with a third party, follow your provider’s documentation.
- This process will forward both the "www" and the "naked" version of your domain — for example, www.yourdomain.com and yourdomain.com.
- It's not possible to forward a built-in domain.
- To direct a subdomain to the primary domain on the same site, rather than a specific page, visit Creating a subdomain for your Squarespace domain.
Forward to a non-Squarespace site
To forward a domain or subdomain outside of Squarespace, use the presets in your DNS settings.
Tip: To redirect a domain to Big Cartel or SmugMug, follow our specific steps for pointing the domain instead of the steps in this guide.
- Open DNS settings for the domain you’d like to forward.
- In the Website Defaults section, delete your default records. Your domain can’t forward to another site when these defaults are in place. You can always add them again if you need them later.
Note: If you have a custom CNAME record with host www instead of default records, delete that instead. It's not possible to forward a Squarespace domain with a www record in place.
- From the Add Presets drop-down menu, select Forward Domain.
- In the URL field, add the full URL of the domain or specific page to forward to, and then click Add.
Note: The screenshot below uses www.squarespace.com as an example, but you should use the domain you’re forwarding to.
- In a new private or incognito window, enter your domain’s URL. If your records are correct, you’ll be directed to the new site and that site’s URL will appear in the browser address bar.
Forward a subdomain
The process for forwarding a subdomain also uses a preset in the DNS Settings panel. Forwarding a subdomain can be helpful if you want to extend part of your brand, like a store or blog, onto a second site.
Since a subdomain is an extension of an existing root domain, ensure that you start with the site using that root domain. For example, to forward the subdomain “blog.mysite.com,” start by logging into the site using the “mysite.com” root domain.
Note: Ensure that the subdomain isn’t linked as a third-party domain in the Domains panel. If you try to forward it, you’ll see an error.
- Open DNS settings for the root domain.
- From the Add Presets drop-down menu, select Forward Subdomain.
- In the Subdomain field, enter the name of the subdomain to forward, such as blog.
- In the URL field, enter the full URL of the domain or specific page you’d like to forward to.
- Click Add to complete the process.
- In a new private or incognito window, enter your subdomain URL. If your records are correct, you’ll be directed to the new page or site and that site’s URL will appear in the browser address bar.
Forward to a different Squarespace site
Instead of forwarding the domain, move it to the other site. You don’t need to use a forwarding preset, meaning you’ll go through less steps. Moving your domain also moves your domain subscription to the second site, letting you manage all relevant site subscriptions in one place.
Forward to a specific page on a different site
To forward a domain to a specific page of a different site, use the same process for forwarding to a non-Squarespace site, but enter the full page URL, including the specific page slug. You can forward either a root domain or a subdomain to a different site's specific page.
For example, if we want to forward the domain createbeautifulwebsite.org to donuts4u.com's blog page, we’ll use the Forward Domain preset and the primary domain URL with the blog page slug.
I’m seeing a “DNS Conflict Alert” message
You’ll see this message if the subdomain you're trying to forward is connected to your site as a third-party domain. This creates a conflict in your DNS settings. If you’re forwarding a subdomain, you don’t need to connect it. You only need to create it in your root domain’s DNS settings panel.
Review your domain settings to see if this is causing the problem. If it is, you’ll see a subdomain linked in the Third-Party Domains section of the Domains panel, which looks like this:
You'll also see subdomain records like these in the original domain's DNS settings:
Use the following steps to resolve this:
- Follow the steps in Disconnecting a third-party domain to remove the subdomain.
- Return to the original domain’s DNS settings panel and delete any custom records you’ve added for the subdomain.
- Click Save at the top of the page.
- Forward your subdomain again using the preset.
My domain isn't forwarding
Due to the way that browsers cache information, your domain forwarding may only work in a private or incognito window at first. If your records are correct, your regular browser will eventually forward the domain, but you can speed up the process by clearing your browser's cache.
Remove domain forwarding
To remove domain forwarding:
- Open your domain's DNS settings.
- Hover over the domain forwarding settings.
- Click the trash can icon.