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Why am I not receiving emails from Squarespace?

If you opened a ticket and didn't receive a confirmation email from us, or you're not receiving emails about your Squarespace Domain, check your spam/junk folder. To prevent these emails from being marked as spam, add a rule or filter to accept all emails from these addresses:

  • (Customer Care)
  • (Email notifications from your site)
  • (Form Block submissions from your site)
  • (Squarespace Note app)
  • (Squarespace Domain verification)
  • (Our Research team)
  • (Squarespace 5 billing notifications)

If this doesn't resolve the issue, contact us from a different email address so we can investigate this further.

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Why am I not receiving emails from Squarespace?