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Why am I not receiving emails from Squarespace?

If you opened a ticket and didn't receive a confirmation email from us, check your spam/junk folder and add a rule or filter to accept all emails from all our email addresses. These are:

  • customercare@squarespace.com (Customer Care)
  • no-reply@squarespace.com (Email notifications from your site)
  • no-reply@squarespace.info (Form Block submissions from your site)
  • notes@squarespace.info (Squarespace Note app)

If this doesn't resolve the issue, contact us from a different email address so we can investigate this further.

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Why am I not receiving emails from Squarespace?