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In-store pickup

You can offer in-store pickup to allow customers to stop by your location to pick up their orders. This guide walks you through setting this up by creating a Flat Rate shipping option just for in-store pickup.

Note: In-store pickup options still require customers to enter a shipping address. We recommend clearly labeling the option "In-store pickup ONLY" or something similar so customers don't mistake it for a free shipping option.

Create an in-store pickup option

  1. In the Home Menu, click Commerce, and then click Shipping.
  2. Click Add Shipping Option.
  3. Select Flat Rate.
  4. Enter a name that clearly labels the option as in-store pickup in the Option Name box. This is what customers will see when they select a shipping option at checkout.
  5. If in-store pickup is free, set the Per Item and Per Order fees to $0. (If you charge for in-store pickup, enter your pricing.)

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  1. If you're based in the United States or Canada, click Shipping zones to restrict the in-store shipping option to customers in your city, state, or province.
  2. Enter your country, click Edit, and ensure only your state or province is selected. To apply the rule to specific postal codes, click Edit next to a state or province. To learn more, visit Creating shipping zones.

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  1. Click Done to return to the shipping option editor. 
  2. Save.

At checkout, your customers will still need to enter their shipping address. After doing so, they can select your in-store pickup option.

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