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Connecting a Register.com domain to your Squarespace site

If you purchased a domain from Register.com and want to keep it registered with them, you can connect it to your site by following this guide. You may also find Register.com's guide helpful as you work on the connection.

Before you begin, review our requirements for connecting a third-party domain.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting or get started with a transfer.

Step 1 - Start the connection in Squarespace

To connect your domain, start in the Domains panel:

  1. In the Home menu, click Settings, then click Domains.
  2. Click Use a domain I own.
  3. Enter the full domain name you’re connecting in the Enter domain field, then click the arrow.
  4. Click Connect domain.
Note: If you see a message that says "This domain is already connected to another Squarespace site," check your other Squarespace sites to find where the domain is connected. After finding the site, disconnect the domain.
  1. Select Register.com from the drop-down menu.
  2. Click Connect domain.
  3. In the message that appears, click Continue.
  4. A new panel will open with the records to create in your Register.com account. Keep this panel open for your reference.

Step 2 - Log into Register.com

Open a new browser window or tab to access your Register.com account:

  1. Go to www.register.com, then log into your account.
  2. In the sidebar, click Domain Names.
  3. Under Domain Name, click the domain you want to connect, then click Advanced Tools.
  4. Next to Advanced DNS Records, click Manage.
  5. In the message that appears, click Continue.

You'll now copy the records from the DNS Settings panel of your Squarespace site into your domain's settings.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings panel, a unique code appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com. In your Network Solutions' DNS settings, you'll add a new record with these values:

Host

Type

Data

Copy and paste the unique code under Host on the first line.

CNAME

verify.squarespace.com

  1. Click Add Record.
  2. From the Type drop-down menu, select CNAME.
  3. From the Refers to drop-down menu, select Other Host.
  4. In the Host Name field, copy and paste the unique code that appears directly below the Host column in your DNS Settings panel.
  5. From the TTL drop-down menu, select 2 Hours.
  6. Click Add.
Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com.

Host

Type

Data

www

CNAME

ext-cust.squarespace.com

Note: If you already have a record for www, enter ext-cust.squarespace.com in the Other Host field.
  1. Click Add Record.
  2. From the Type drop-down menu, select CNAME.
  3. From the Refers to drop-down menu, select www.
  4. In the Alias to field, enter ext-cust.squarespace.com
  5. From the TTL drop-down menu, select 2 Hours.
  6. Click Add.

Step 5 - Add A records

In the last four lines of your Squarespace DNS Settings panel, you'll see four IP addresses in the Required Data column. Create four A records in Network Solutions' DNS settings matching these values:

Host

Type

Points to

@

A

198.185.159.144

@

A

198.185.159.145

@

A

198.49.23.144

@

A

198.49.23.145

  1. Click Add Record.
  2. From the Type drop-down menu, select A.
  3. From the Refers to drop-down menu, select @.
  4. In the Points to field, enter 198.185.159.144
  5. From the TTL drop-down menu, select 2 Hours.
  6. Click Add.

Repeat this process three more times using the following values in the Points to field:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: If you have existing A records, edit any with Host Name @ so the Points to field matches the values above. If you see other A records in your account that don’t match what’s shown in this guide:
  • Host: @ - Delete only if it doesn't match what’s shown in this guide.
  • Host: blank - Delete. "Blank" specifies your domain without the www in front.
  • Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Step 6 - Wait for the connection to complete

Now that you've entered the records, it can take 24 to 72 hours for the connection to start working properly. While you wait:

  • You can watch the connection's progress. Return to your Squarespace DNS Settings, click Refresh below the records, and the Current Data column will show green labels as your domain connects. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
  • It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide. If you see any error messages after 72 hours has passed, see our tips below, or visit Troubleshooting domain connections.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership. To troubleshoot, use the DNS checker tool in the DNS Settings panel to see the exact CNAME and A records to fix.

Getting more help

For more help with settings in your Register.com account, contact their support team. To help them understand your issue, you can use our sample message. You can also visit their documentation.

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Connecting a Register.com domain to your Squarespace site