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Connecting a Bluehost domain to your Squarespace site

If you purchased a domain from Bluehost and want to keep it registered with them, you can connect it to your site by following this guide. In this process, you'll change a few settings in your Bluehost account. After completing these steps, your domain will stay registered with Bluehost, but it will connect to your Squarespace site. Before you begin, review our requirements for connecting a third-party domain.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting or get started with a transfer.

Step 1 - Start the connection in Squarespace

To connect your domain, start in the Domains panel:

  1. In the Home Menu, click Settings, and then click Domains. You can also press the ? key while any panel is open and search domains.
  2. Click Use a Domain I Own.
  3. Enter the full domain name you’re connecting in the Domain Name field, and then click Continue.
  4. Click Connect From Provider.
Note: If you see a message that says "This domain is already connected to another Squarespace site," check your other Squarespace sites to find where the domain is connected. Then disconnect it from that site.
  1. Select Bluehost from the drop-down menu.
  2. Click Connect Domain.
  3. In the message that appears, click Okay.
  4. A new panel will open with the records to create in your Bluehost account. Keep this panel open for your reference.

Step 2 - Log into Bluehost

Add the records from your Squarespace Domains panel to your Bluehost domain to connect it. 

  1. Go to www.bluehost.com and log into your account.
  2. In the sidebar, click Domains.
  3. Find the domain you want to connect, and select DNS from the Manage drop-down menu. 

Bluehost_Connecting_Domain_DNS.png

You'll now copy the records from the DNS Settings panel within your site to your Bluehost domain's DNS Manager to link the domain.

Note: Don’t delete MX Records at this point. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com. In your Bluehost DNS Manager, create the following record:

Host

Type

Points to

Copy and paste the unique code under Host on the first line.

CNAME

verify.squarespace.com

  1. Paste the unique code from your DNS Settings panel into the Host Record field. 
  2. Leave the TTL at the default setting.
  3. Set the Type to CNAME.
  4. In the Points to field, enter verify.squarespace.com
  5. Click Add Record.  
Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Connecting_Bluehost_Domain_First_CNAME.png

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com. In your Bluehost DNS Manager, create the following record:

Host

Type

Points to

www

CNAME

ext-cust.squarespace.com

  1. In the Host Record field, enter www
  2. Leave the TTL at the default setting.
  3. From the Type drop-down, select CNAME.
  4. In the Points to field, enter ext-cust.squarespace.com
  5. Click Add Record
Note: If you already have a CNAME set up with a www Host Record, edit it so that Points To is ext-cust.squarespace.com

Step 5 - Add A Records

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. These records must be entered and point to each IP address individually. In your Bluehost DNS Manager, create the following records:

Host

Type

Points to

@

A Record

198.185.159.144

@

A Record

198.185.159.145

@

A Record

198.49.23.144

@

A Record

198.49.23.145

  1. In the Host Record field, enter @
  2. Leave the TTL at the default setting.
  3. Set the Type to A.
  4. In the Points to field, enter 198.185.159.144
  5. Click Add Record

Repeat this process three more times using the following IP addresses in the Points to field:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: If you have some existing A Records, edit any with Host Record @ so that Points To matches the values above. If you see other A Records in your account that don’t match what’s shown in this guide:
  • Host: @ - Delete only if it doesn't match what’s shown in this guide.
  • Host: blank - Delete. "Blank" specifies your domain without the www in front.
  • Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Step 6 - Wait for the connection to complete

Congratulations, you've finished connecting the domain!

It can take 24 to 72 hours for the connection to start working properly. While you wait:

  • You can return to your Squarespace DNS Settings, click Refresh below the records, and the Current Data column will start to show if your records are entered correctly. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
  • It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide. If you see any error messages after 72 hours has passed, see the next section.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.

To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider.

Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.

Getting more help

For more help with settings in your Bluehost account, contact their support team at (888) 401-4678. To help them understand your issue, you can use our sample message. You can also visit their documentation.

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Connecting a Bluehost domain to your Squarespace site