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Connecting to a fulfillment service

A fulfillment service is a third-party company that packages and ships orders for you. When you connect your Squarespace store to a fulfillment service, you can sell physical products without the overhead of renting your own warehouse space or hiring a shipping team.

Note: These third-party services fall outside of the scope of Squarespace support.

The steps in this guide involve Premium features:

  • ShipStation is available on Commerce Basic and Advanced plans.
  • ShipBob and Printful use our Orders API, which is available in the Commerce Advanced plan.

Should I use a fulfillment service?

A fulfillment service is a great option for eCommerce stores that have grown past mailing their own orders and want to outsource processing and shipping. Smaller stores can use ShipStation to save time by printing mailing labels, but it might be unnecessary to take the extra step of connecting to a fulfillment service.

Connect to Shipwire or Fulfillment by Amazon through Shipstation 

ShipStation is a service that bulk-prints shipping labels and offers integrations with several fulfillment services. After connecting your site to ShipStation, you can use ShipStation to connect fulfillment services like Fulfillment by Amazon and Shipwire. To learn more, visit Connecting Squarespace to ShipStation.

Connect to ShipBob

ShipBob is a fulfillment service that helps online stores manage shipping and inventory. With this direct integration, you stock your inventory in one of ShipBob’s fulfillment centers, and they take care of packing and shipping orders to your customers. To get started, visit Automating order fulfillment with ShipBob.

Connect to Printful

Printful is a drop shipping service that prints and ships custom designs. With this direct integration, customers can buy custom prints through your Squarespace store while printful takes care of printing, packing, and shipping the orders to your customers. You don’t need to stock your own inventory to use this integration. To get started, visit Setting up drop shipping with Printful.

Note: We're unable to support issues unrelated to the direct connection between Squarespace and these third-party services. For help connecting to a fulfillment service, contact them directly.
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Connecting to a fulfillment service