Note: While our most popular guides have been translated into Spanish, some guides are only available in English.
Adding a newsletter subscribe option to checkout

You can encourage customers to subscribe to a newsletter at checkout by connecting it to Email Campaigns or a Mailchimp account. This adds a Join our mailing list checkbox below the email field on your checkout page.

The subscribe option is a great way to build your mailing list, increase customer loyalty, and encourage repeat purchases.

Watch a video

Step 1 - Create a list

To start, create a mailing list in Email Campaigns or Mailchimp. This lets you store subscribers' information in a specific mailing list.

Email Campaigns

If you use Email Campaigns for newsletter storage, visit Building mailing lists to learn how to create a list.

You can also skip this and connect to the default list in the next step.

Mailchimp

If you use Mailchimp for newsletter storage, you'll need to create a new, empty audience in Mailchimp. visit Mailchimp's documentation to learn how to create a new audience.

Step 2 - Connect your account

To connect to Email Campaigns: 

  1. In the Home Menu, click Commerce, then click Checkout
  2. Scroll down to Mailing lists, and click Select a mailing list
  3. Click Squarespace Campaigns.
  4. Click the Select a list drop-down menu to choose a mailing list to store submissions. If you haven't built a mailing list yet, visit Building a mailing list to set one up. 
  5. Under Checkbox label, customize the text that prompts customers to subscribe. 
  6. Click Save

To connect to Mailchimp: 

  1. In the Home Menu, click Commerce, then click Checkout.
  2. Scroll down to Mailing list, and click Select a mailing list.
  3. Click Connect other services, then click Mailchimp.

Adding_a_newsletter_subscribe_option_to_checkout.png

  1. Log in using your Mailchimp username and password.

  1. Select an audience from the drop-down menu.

Step 3 - Enable or disable automatic opt-ins (Mailchimp only)

If Mailchimp is your storage option, customers will automatically opt into your newsletter at checkout by default. To disable automatic opt-ins, uncheck Require double opt-in after subscribing.

Certain merchants may need to uncheck this option to comply with local laws and regulations, such as anti-spam regulations. Canadian merchants can learn more by visiting Tips for Canadian merchants.

Note: Squarespace doesn't provide specific advice on laws or requirements applicable to your site or business.

Step 4 - Save

When you're finished, click Save.

Your customers will now see a Subscribe to our email list checkbox below the email field on the checkout page.

Checkout_NewsletterSubscribe.png

Note: The newsletter subscribe option won't display for customers who check out with Apple Pay.

Next steps

There are other ways to grow your subscriber list and engage your customers.

Was this article helpful?
99 out of 129 found this helpful
Adding a newsletter subscribe option to checkout