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Adding a newsletter subscribe option to checkout

You can encourage customers and donors to subscribe to a newsletter at checkout by connecting it to Email Campaigns or a Mailchimp account. This adds a Join our mailing list checkbox below the email field on your checkout page.

The subscribe option is a great way to build your mailing list, increase customer loyalty, and encourage repeat purchases.

The information in this guide doesn't apply to the member areas checkout flow. To learn more about how members subscribe to Email Campaign mailing lists, visit The Profiles panel.

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Step 1 - Create a list

To start, create a mailing list in Email Campaigns or Mailchimp. This lets you store subscribers' information in a specific mailing list.

Email Campaigns

Email Campaigns is Squarespace's built-in email marketing feature. To learn more about how to use campaigns with your online store, visit Using Email Campaigns with Squarespace Commerce.

If you use Email Campaigns for newsletter storage, visit Building mailing lists to learn how to create a list. You can also skip this and connect to the default list in the next step.

Mailchimp

If you use Mailchimp for newsletter storage, you'll need to create a new, empty audience in Mailchimp. visit Mailchimp's documentation to learn how to create a new audience.

Step 2 - Connect your account

To connect to Email Campaigns:

  1. In the Home menu, click Commerce, then click Checkout.
  2. Scroll down to Collect email subscribers, check the box beside Allow customers to sign up for your marketing emails during checkout.
  3. Click Save, then click Email signup settings.
  4. Select the Mailing list drop-down menu to choose a mailing list to store submissions. If you haven't built a mailing list yet, visit Building a mailing list to set one up.
  5. Under Checkbox label, customize the text that prompts customers to subscribe.
  6. Switch the Select checkbox by default toggle on or off to adjust the default option for your customers. This setting is turned off by default.
  7. Click Save.

To connect to Mailchimp:

  1. In the Home menu, click Commerce, then click Checkout.
  2. Scroll down to Collect email subscribers, check the box beside Allow customers to sign up for your marketing emails during checkout, then click Email signup settings.
  3. Click Add another email service, then click Mailchimp.

Add_Mailchimp.png

  1. Log in using your Mailchimp username and password.
  2. Select a list from the drop-down menu.
  3. Under Checkbox label, customize the text that prompts customers to subscribe.
  4. Switch the Select checkbox by default toggle on or off to adjust the default option for your customers. This setting is turned off by default.

Step 3 - Enable or disable automatic opt-ins (Mailchimp only)

If Mailchimp is your storage option, customers will automatically opt into your newsletter at checkout by default. To disable automatic opt-ins, uncheck Require double opt-in after subscribing.

Mailchimp_Double_OptIn.png

Certain merchants may need to uncheck this option to comply with local laws and regulations, such as anti-spam regulations. Canadian merchants can learn more by visiting Tips for Canadian merchants.

Note: Squarespace doesn't provide specific advice on laws or requirements applicable to your site or business.

Step 4 - Save

When you're finished, click Save.

Your customers will now see a Subscribe to our email list checkbox below the email field on the checkout page. If they subscribe, their name and email address will be added to the mailing list.

Checkout_NewsletterSubscribe.png

Note: The newsletter subscribe option won't display for customers who check out with Apple Pay.

Next steps

There are other ways to grow your subscriber list and engage your customers.

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Adding a newsletter subscribe option to checkout