This guide will show you how to reset your password for your Squarespace account if you forgot it.
Note: If you didn't receive the password reset email, open a ticket with "Didn't receive password reset email" in the subject line.
Before you begin
- Log out of all sites associated with your Squarespace account before clicking the password reset link.
- If you requested a password reset multiple times, only the link in the most recent email will work. It may help to delete all previous Squarespace password reset emails from your inbox to avoid clicking the wrong one.
Step 1 - Click forgot password
Go to squarespace.com/login and click Recover Account.
Enter the email address you used to create your site, then click Send Recovery Email.
Note: If you don't remember which email address you used, try any email address you may have. For more help, visit Recovering your email address.
Step 2 - Open the email
You’ll receive a Reset your Squarespace password email from email@example.com with a link to reset your password.
Click Reset Password in the email.
Tip: To ensure that your browser isn't accessing an existing login cookie, try opening the reset link in a private browsing window.
Step 3 - Create a new password
You’ll be directed to a Password Reset page. After creating your password, click Update.
Note: Your new password will apply to all sites associated with your Squarespace account. To learn more, visit Managing multiple sites.