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Offering a free product

You can offer a free physical, digital, or service product by setting the price to 0.00 or by creating a discount. You can only offer free products for one-time purchases, not subscriptions.

Note: It's not possible to hide the billing fields during checkout for free products.

Step 1 - Add or open the product

If you're creating a new product, follow these steps to add the product.

If you're changing the price of an existing product, in the Home Menu, click Pages. Click a Products Page. Double-click a product to open the product editor. For detailed steps, visit Editing a product.

Step 2 - Set the price to 0.00

In the product editor, click the Pricing & Variants tab.

  • To set the regular price as free, click Price and set it to 0.00.
  • To make the product free temporarily, set the Sale Price to 0.00 and then check On Sale.

choose_pricing_and_variants_-_free_product.pngClick Save.

Price display

In your store, the product's price will display as 0.00 in your currency.


When customers purchase a free physical product with free shipping, it's not possible to completely hide the billing fields at checkout, but customers can skip them and click Continue to complete their order. 

It's not possible to skip the billing address fields for free digital and service products.

Tip: Add additional information to free products to let customers know they can skip the billing fields at checkout.

Create a discount

You can also create a discount to make a product free. This is a great way to offer free products to specific customers or create discounts for orders over a set amount.

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Offering a free product