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Form fields explained

You can collect information from visitors with a form block, custom product form, or a custom checkout form. While these forms have different uses, they have almost all the same form fields that you can use as the building blocks for your form.

Depending on how you added your form, it may have some default form fields. You can edit these or remove them.

Note: Forms connected to Mailchimp can have up to 30 fields. We recommend this limit as a general rule to keep a form user friendly and quick to load.


The Name field requests the visitor's first and last names. Though the first and last name display as separate text boxes, this counts as a single field, and will appear in one cell in Google Sheets.

If you want to use a single text box for a name on your form, or you want to have first name and last name appear as separate fields, use Text fields instead. 


Use the Text field to collect basic information from visitors. Only one line of text can be entered here, so this field is best if you're expecting a short reply.


The Email field prompts the visitor to enter their email address. It must be a valid email format to be accepted. The email address won't be accepted.


The Phone field prompts the visitor to input their telephone number. Three text boxes display, one for area code, one for the first half of the phone number, and one for the second half.

If you check Show Country Code, a fourth text box will appear to collect the visitor's international phone code.

The phone number field will always be formatted for US telephone numbers. It can't be changed to an international format. As an alternative, use the Text field instead.

Text Area

Use the Text Area field to collect longer replies or more complex answers. The Text Area field doesn't have a character limit.


You can create a drop-down menu with the Select field. Enter a label for the drop-down to give it a title, and click Options to add or edit answers visitors will choose from. Visitors can select one option. 


You can create a list of multiple options with the Checkbox field. Enter a label for the list to give it a title, and click Options to add or edit answers visitors will choose from. Visitors can choose multiple options. 


You can create a list of multiple options with the Radio field. Enter a label for the list to give it a title, and click Options to add or edit answers visitors will choose from. Visitors can choose one option.

This is similar to the Select field, except with a different display style.


You can create a response survey with the Survey field. For each option in the survey, visitors rate on a five-step scale from "Strongly Disagree" to "Strongly Agree."

In the form submission email, survey answers are displayed using a numerical scale from -2 to 2. "-2" represents "Strongly Disagree" and "2" represents "Strongly Agree."


The Address field displays several text boxes to collect a visitor's mailing address. The address field will be formatted for US addresses, and it can't be changed for a specific international format.


The Line field adds a horizontal line, which can be useful for adding a visual break to longer forms.

You can replace the Line text to title this part of the form and describe the section in the Description text area. Switch the Underline toggle off to create a text-only break.


The Website field displays http:// in the text box so the visitor can enter a website.


Use the Date field to prompt visitors to input a date. The date format displays as MM/DD/YY and can't be changed.


Use the Number field when asking visitors to input a specific number as an answer. Only numbers are accepted in the this field.


Use the Time field to prompt visitors to enter a time. The time format displays as AM/PM and can't be changed to the 24-hour clock.


In the Currency field, a visitor can enter an amount of money in front of a currency symbol. The currency symbol uses USD as a placeholder, but you can change it to the currency symbol of your choosing.


Use the Hidden field to create query parameters for tracking form block referral sources.


The Twitter field displays an @ symbol so the visitor can add their Twitter handle.


This field isn't available for form blocks.

The visitor can enter hidden text that will be visible upon receiving the form submission.

This doesn't create a password for logging into the site; it's data that is recorded with the submission for the site owner to collect.

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