When you upload an image or other file to Squarespace, it's stored by our content delivery network service providers (CDNs) and assigned a specific URL for storing and retrieving it as a static asset.
How static URLs work in Squarespace
When you upload an image, we store multiple sizes. Each size version is assigned a specific static URL so browsers can reload the images more quickly each time someone revisits a page. This helps your site’s performance globally, improves page loading times, and helps your ranking in Google, which uses page speed as a factor in search results.
Find your static URLs
In some places on your site, you can right-click an image or other file and open it in a new tab. The image or file's URL appears in your browser's address bar. If you can't right-click the image, view the page's source information for the image or use your browser's built-in tools. Ensure you're using a supported browser, then visit your browser's documentation for more information.
Look for URLs that begin with images.squarespace-cdn.com, static.squarespace.com, or static1.squarespace.com followed by a string of random characters and the format. For example, the 1000 pixels-wide version of your image will have format=1000w at the end. The format changes based on the size of the browser viewing your site. File URLs can't be customized.
Note: It's not possible to redirect a static asset URL.
Remove your image or file URL
After you delete images or files from your site, they remain in the CDN as static assets, linked to their URL. Before being fully removed, the deleted images or files aren't visible on your site, so they won't appear to visitors. However, they're temporarily stored in the background of our system, so if anyone has the direct link, they can still view them.
To ensure your images or files get removed:
- Delete all instances of the image or delete the file from your site. For images, ensure you delete the image from any block, page, page setting, site logo, or other place you can add images.
- If you delete the page where you uploaded the image or file, empty your site's trash can.
It takes our system between eight and 38 days to fully remove images and files. Timing depends on how the image or file was deleted. For example:
- When you delete an Image Block from a page, it takes eight days for our system to remove the image from the My Library tab in image search.
- If you delete a page with an Image Block in it, the page moves to the trash can and remains there until the trash can is automatically emptied in 30 days. After your trash can is emptied, the image takes an additional eight days to be fully removed. To speed up this process, you can manually empty the trash can.
Request image or file removal
If you need an image or file deleted sooner, send us an email from the email address listed as the owner on the site. Include the following information:
- Use the email subject line Static URL Removal Request.
- Your domain name or built-in domain (you.squarespace.com).
- The static URL(s) you’d like to remove from our CDN. We recommend copying and pasting these from your browser’s address bar to avoid any typos.
- If you need multiple assets removed, separate each URL with a comma.
When we process your request, it might take some time for the static URL to deactivate. Visitors who saved the link might still access the image or file for a period of time after your request. The exact timing of when URLs completely disappear from the CDN depends on many factors. This isn't something Squarespace can control or expedite.
Search engines might also display your static URL in search results for a period of time if they previously indexed it. With some search engines, like Google, you can request they re-index your site to remove this from search results.
- In many templates, you can create custom deeplink URLs, which send visitors directly to an image on a Gallery Page.
- You can also turn an image into a link using image clickthrough URLs.
- For tips on sharing links, visit Sharing content on social media.
Learn more about Squarespace's CDNs
CDNs consist of networks of third-party servers and data centers around the world. To learn more, visit Where does Squarespace store my data.