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Connecting a Yahoo domain to your Squarespace site

If you purchased a domain from Yahoo and want to keep it registered with them, you can connect it to your site by following this guide. You may also find Yahoo's guide helpful as you work on the connection.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting or get started with a transfer.

Note: Yahoo Small Business rebranded itself as Aabaco from December 2015 to January 2018. If you registered a domain with Aabaco during that time, you can use this guide to connect your domain.

Before you begin

  • Before going through the steps below, review our requirements for connecting a third-party domain.
  • If your plan with Yahoo includes site hosting, you may need to switch to a domain-only plan to connect your domain to Squarespace. You can review these plan options on Yahoo's Domains page.

Step 1 - Start the connection in Squarespace

To connect your domain, start in the Domains panel:

  1. In the Home Menu, click Settings, then click Domains. You can also press the ? key while any panel is open and search domains.
  2. Click Use a Domain I Own.
  3. Enter the full domain name you’re connecting in the Domain Name field, then click Continue.
  4. Click Connect From Provider.
Note: If you see a message that says "This domain is already connected to another Squarespace site," check your other Squarespace sites to find where the domain is connected. Then disconnect it from that site.
  1. Select Aabaco & Yahoo from the drop-down menu.
  2. Click Connect Domain.
  3. In the message that appears, click Okay.
  4. A DNS Settings panel will open with the records to create in your Yahoo account. Keep this panel open for your reference.

Step 2 - Log into Yahoo

Open a new browser window or tab to access your Yahoo domain account:

  1. Go to Yahoo Small Business and log in.
  2. If you don't see the My Services page, click your account icon in the upper right corner, then click My Services in the drop-down.
  3. In the Domains section, find the domain you're connecting to your site. 
  4. Under your domain's Control Panel section, click Domain. This opens the Domain Control Panel.

You'll now copy the records from the DNS Settings panel into your Yahoo domain to link it to your Squarespace site.

Note: Don't delete MX records during this process. MX Records connect your email address, and deleting them could interfere with your email service.

Step 3 - Add the first CNAME

In the first line of your Squarespace DNS Settings panel, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must point to verify.squarespace.com. In your Yahoo Domain Control Panel, you'll add a new record with these values:

Host

Type

Points to

Copy and paste the unique code under Host on the first line.

CNAME

verify.squarespace.com

  1. Scroll down to the A and CNAME Records section, click Add
  2. In the Source field, paste the unique code from the Host column of the DNS Settings panel.
  3. In the Destination field, enter verify.squarespace.com
  4. Click Add.
Note: If you don't add this CNAME, or if it's entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.

Step 4 - Add the second CNAME

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. Many domain providers use www as the host value for this second CNAME, but Yahoo uses * instead. After entering * as the host in Yahoo's Domain Control Panel, you'll still see www in your Squarespace DNS Settings panel. This record must point to ext-cust.squarespace.com.

Host

Type

Points to

www

CNAME

ext-cust.squarespace.com

  1. In your Domain Control Panel, click Add next to A and CNAME Records again.
  2. In the Source field, enter *
  3. In the Destination field, enter ext-cust.squarespace.com
  4. Click Add.
Note: If you have an existing CNAME set up with a * Source, edit this CNAME so the Destination is ext-cust.squarespace.com

Step 5 - Add A Records

In the last four lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Data column. Create four A Records in your Yahoo Domain Control Panel matching these values:

Host

Type

Points to

@

A

198.185.159.144

@

A

198.185.159.145

@

A

198.49.23.144

@

A

198.49.23.145

  1. Click Add next to A and CNAME Records again.
  2. Leave the Source field blank.
  3. In the Destination field, enter 198.185.159.144
  4. Click Add.

Repeat this process to create three more records adding these values to the Destination field:

  • 198.185.159.145
  • 198.49.23.144
  • 198.49.23.145
Note: If your Yahoo settings only allow you to enter one A record, use 198.185.159.144  If you have existing A Records, edit any with a blank Source so the Destination matches the values above. If you see other A Records in your account that don’t match what’s shown in this guide:
  • Host: blank - Delete only if it doesn't match what’s shown in this guide.
  • Host: Mail or Email - Don’t delete. This connects to your email address. Deleting it could interfere with your email service.

Step 6 - Wait for the connection to complete

Now that you've entered the records, it can take 24 to 72 hours for the connection to start working properly. While you wait:

  • You can return to your Squarespace DNS Settings, click Refresh below the records, and the Current Data column will start to show if your records are entered correctly. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
  • It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide. If you see any error messages after 72 hours has passed, see the next section.

Troubleshoot with the DNS record checker

If we detect that your records weren’t set up properly, your domain will appear in the Domains panel with the message Can’t verify domain ownership.

To troubleshoot, use the DNS checker tool in the Domains panel to see the exact CNAME and A Records to fix with your domain provider.

Click the domain in the Domains panel, and then click DNS Settings. For detailed instructions, visit Checking your domain mapping records.

Getting more help

For more help with settings in your Yahoo account, contact their support team or visit their documentation. To help them understand your issue, you can use our sample message.

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Connecting a Yahoo domain to your Squarespace site